ServiceNow Third-Party Risk Management helps organizations continuously monitor critical vendors so businesses can evaluate, mitigate, and remediate risks.
    
        
            
    
        
    
            
            
            
            
    
    
    
    
    
    
    
    
         
        
        
    
        
    
        
    
        
    
        
    
        
    
        
            
                TPRM Overview
            
            
            
                
    
    
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        One platform for enterprise automation 
        
    
        
            
    
        
            Centralize the management of your third parties in one location and transform the vendor assessment process. Automate essential processes and run them from the ServiceNow AI Platform, a single system of action for the enterprise.
        
    
        
        
            
                 
    
    
    
    
    
    
        
        
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        Features of Third-party Risk Management
        
    
        
            
    
        
            Third-party Risk Management (TPRM) comprises key features that can scale with you as your needs change.
        
    
        
        
            
        
            
        
    
    
    
    
        
    
    
    
    
    
        
        
    
        Onboarding, offboarding, and renewals due diligence
        
    
        
            
    
        
            Perform due diligence and assessments at all relationship stages with automated built-in processes.
        
    
        
        
    
    
    
    
    
    
        
        
    
        Third-party portal
        
    
        
            
    
        
            Connect and collaborate with third parties in a single place for all risk management activities.
        
    
        
        
    
    
    
    
    
    
        
        
    
        Risk intelligence and ongoing monitoring
        
    
        
            
    
        
            Integrate targeted risk intelligence scores and ratings for insights and continuous monitoring.
        
    
        
        
    
    
    
    
    
    
        
        
    
        Concentration risk map
        
    
        
            
    
        
            Gain a comprehensive view of all third parties, engagements, and their associated risk postures.
        
    
        
        
    
    
    
    
    
    
        
        
    
        Third-party portfolio management
        
    
        
            
    
        
            Eliminate spreadsheets with a single database for third-party information.
        
    
        
        
    
    
    
    
    
    
        
        
    
        Third-party risk management workspace
        
    
        
            
    
        
            Help your team manage third-party performance and risk, all in one place.
        
    
        
        
    
    
    
    
    
    
        
        
    
        Issue management and remediation
        
    
        
            
    
        
            Automate issue generation, design remediation plans, and chat in real time to resolve issues fast.
        
    
        
        
    
    
    
    
    
    
        
        
    
        Aggregated risk scores
        
    
        
            
    
        
            Calculate scores throughout the hierarchy for an up-to-date, top-down, and bottom-up risk view.
        
    
        
        
    
    
    
    
    
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        Do more with Third-party Risk Management
        
    
        
            
    
        
            Combine TPRM with other products and apps to create a powerhouse technology platform. Take control throughout every stage of the third-party risk lifecycle.
        
    
        
        
            
                 
    
    
        
        
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            Dive into overview articles on a variety of topics related to Third-party Risk Management.
        
    
        
        
            
        
            
        
            
                 
    
    
        
        
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          What is third-party risk management?
        
        
      
    
      
        
          What is GRC?
        
        
      
    
      
        
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        Benefits
        
    
        
            
    
        
            Take control throughout every stage of the risk lifecycle with Third-party Risk Management.
        
    
        
        
    
        
     
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Strengthen risk mitigation
        
    
        
            
    
        
            Raise the bar on third-party quality by embedding risk practices into onboarding. Connect critical stakeholders, streamline procurement processes, and drive compliance to enable business continuity for a more resilient enterprise.
        
    
        
        
            
                 
    
    
        
        
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        Increase visibility
        
    
        
            
    
        
            Maintain consistent oversight of third parties between assessments and remain continuously informed of changes that may impact the third-party portfolio. View the status of assessments, issues, and tasks across your third-party ecosystem.
        
    
        
        
            
                 
    
    
        
        
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        Improve decision-making
        
    
        
            
    
        
            Identify emerging risks with help from assessments and continuous monitoring. Improve information quality to inform your decisions. Contextualize third-party risk by embedding risk practices into business workflows.
        
    
        
        
            
                 
    
    
        
        
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        Built on the ServiceNow AI Platform
        
    
        
            
    
        
            Third-party Risk Management includes AI and other powerful platform capabilities so you can break down silos and gain visibility across your third-party ecosystem. Transform your business with a single, unifying platform for the enterprise.
        
    
        
        
    
        
     
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
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        Certified integrations
        
    
        
            
    
        
            TPRM integrates easily with partner and third-party applications.
        
    
        
        
            
                 
    
    
        
        
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            Add Bitsight third-party security performance data automatically to your ServiceNow instance.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
      
    
        
            Rate and understand the cyber security risk of any vendor in your portfolio.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
      
    
        
            Understand and prioritize cyber threats based on proactive monitoring and risk scores of third-party cyber environments.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
      
    
        
            Streamline the Standard Information Gathering (SIG) process for assessing third-party risk.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
      
    
        
            Collect, manage, visualize, and report on third-party ESG data.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
      
    
        
            Get full, real-time threat context to proactively monitor and mitigate third-party risks.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
      
    
        
            Access third-party risk data assessments within your ServiceNow offering to streamline TPRM workflows.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
      
    
        
            Gain insights into risks in your supply chain for data-informed decision-making.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
        
        
    
 
    
 
            
        
            
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            TPRM simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.
        
    
        
        
            
        
    
    
    
    
    
 
    
        
    
    
        
        
    
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        Third-party portal
        
    
        
            
    
        
            Connect and collaborate with third parties in a single place for all risk management activities.
        
    
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Risk intelligence and ongoing monitoring
        
    
        
            
    
        
            Integrate targeted risk intelligence scores and ratings for insights and continuous monitoring.
        
    
        
        
    
    
 
    
    
    
        
        
    
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            Find out how TPRM transforms the error-prone, time-consuming process of assessing third-party risk.
        
    
        
         
    
    
    
    
    
    
        
        
        
    
    
    
    
    
    
    
    
    
    
    
        
   
   
   
   
   
   
   
        
    
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            Uber digitizes risk to manage its complete policy lifecycle, with visibility into the regulatory horizon.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
    
    
    
    
        
        
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