Discover products and capabilities designed to help you keep pace with rapid innovation and data proliferation in the era of agentic AI. Explore the Zurich release.
    
        
            
    
        
    
            
            
            
            
    
    
    
    
    
    
    
    
         
        
        
    
    
    
        
        
    
        Welcome to Zurich
        
    
        
        
            
        
    
    
    
        
    
    
    
    
    
        
   
   
   
   
   
   
   
        
    
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            Explore Zurich product features in live sessions hosted by product experts. 
        
    
        
         
    
    
        
        
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            Mark your calendar for the unveiling of our new AI experience on September 30.  
        
    
        
         
    
    
    
    
        
        
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    ServiceNow AI Platform Zurich Release
     
    
    
        
        
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        Innovations in the Zurich release
        
    
        
        
            
        
            
        
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
            SCALABILITY
        
        
    
        AI-powered app dev
        
    
        
            
    
        
            Introducing Build Agent for vibe coding that lets developers create and edit apps fluidly on the ServiceNow AI Platform. Build and test in developer sandboxes for transparency, trust, and control.
        
    
        
        
            
        
            
        
            
                 
    
    
        
        
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            productivity and innovation
        
        
    
        Hyper-intelligent hybrid workflows
        
    
        
            
    
        
            Our new agentic playbooks let you weave AI agents into individual tasks, making workflows smarter, faster, and more consistent. Enhancements to Process Mining extend your reach for end-to-end process visibility and improvement.
        
    
        
        
            
        
            
        
            
                 
    
    
        
        
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            SECURITY AND COMPLIANCE
        
        
    
        Advanced security for the age of innovation
        
    
        
            
    
        
            With ServiceNow Vault, you can easily identify, classify, and protect sensitive data across various application workflows. And our new Asset Audit Response helps financial services organizations reduce risk for regulatory requests.
        
    
        
        
            
        
            
        
            
                 
    
    
        
        
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        Upgrade now and put AI to work for your business
        
    
        
            
    
        
            Get access to the newest innovations for AI, data, and workflows on the ServiceNow AI Platform. Accelerate your upgrade to Zurich with essential tools, resources, and expert help.  
        
    
        
        
            
        
            
        
            
                 
    
    
        
        
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            Find resources to see how the Zurich release delivers for your organization.
        
    
        
        
            
        
            
        
    
    
    
        
    
    
    
    
    
        
    
    
    
    
        
        
         
    
    
    
        
        
            Get Upgrade Kit  
        
    
    
    
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
        
        
         
    
    
    
        
        
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            View Launch Blog
        
    
    
    
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
        
        
         
    
    
    
        
        
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            Explore AI Report  
        
    
    
    
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
        
        
         
    
    
    
        
        
            See Release Notes  
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
    
        
    
 
    
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    ServiceNow AI Platform Zurich Release
    
    
 
        
        
        
    
        
    
     
 
    
 
 
    
 
 
            
            
    
    
     
        
            
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