Streamline sales and order management to capture revenue faster, reduce costs and capitalize on XaaS. 
    
        
            
    
        
    
            
            
            
            
    
    
    
    
    
    
    
    
         
        
        
    
        
    
        
    
        
    
        
    
        
            
                Sales and Order Management for Technology Providers Overview 
            
            
            
                
    
    
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        One platform for enterprise automation 
        
    
        
            
    
        
            Reduce costs, increase productivity, and eliminate repetitive sales and order tasks. Automate essential processes and run them from the ServiceNow AI Platform, a single system of action for the enterprise.
        
    
        
        
            
        
            
                 
    
    
        
        
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             Explore AI Platform 
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
        
    
        Featured apps and capabilities for Sales and Order Management for Technology Providers
        
    
        
            
    
        
            Sales and Order Management for Technology Providers comprises key applications and capabilities that can scale with you as your needs change.
        
    
        
        
            
        
            
        
    
    
    
    
        
    
    
    
    
    
        
        
    
        Opportunity Management 
        
    
        
            
    
        
            Identify customer needs and create opportunities as you manage the sales lifecycle. 
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
    
    
    
    
    
    
        
        
    
        Quote Management 
        
    
        
            
    
        
            Manage the quote lifecycle and track as customer needs or product configurations change. 
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
    
    
    
    
    
    
        
        
    
        Order Capture 
        
    
        
            
    
        
            Capture new, change, and disconnect orders using a single guided user workspace. 
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
    
    
    
    
    
    
        
        
    
        Order Management Workspace
        
    
        
            
    
        
            Gain clear visibility across the entire order lifecycle with a single dashboard to track and manage orders. 
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
    
    
    
    
    
    
        
        
    
        Catalog Driven Orchestration 
        
    
        
            
    
        
            Speed fulfillment with dynamic orchestration workflows driven by an advanced product catalog. 
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
    
    
    
    
    
    
        
        
    
        Staggered Order Decomposition
        
    
        
            
    
        
            Improve flexibility with staggered decomposition workflows powered by internal and external data. 
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
    
    
    
    
    
    
        
        
    
        Order Fallout Management 
        
    
        
            
    
        
            Limit customer impact for order errors and manage order fallout proactively.   
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
    
    
    
    
    
    
        
        
    
        Order Fulfillment 
        
    
        
            
    
        
            Auto-create and assign order fulfillment tasks for detailed fulfillment tracking.  
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
    
    
    
    
    
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        Do more with Sales and Order Management for Technology Providers
        
    
        
            
    
        
            Combine Sales and Order Management for Technology Providers with other products and apps to create a powerhouse technology platform. Streamline processes, work more efficiently, and follow up on customers to boost loyalty and revenue.
        
    
        
        
            
        
            
                 
    
    
        
        
            Discover Solution
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
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            Empower your people with business-ready AI from ServiceNow. From the front office to the back office and all in between, our intelligent platform harnesses AI to put smart answers at your employees’ fingertips, letting you translate that intelligence into action.
        
    
        
        
            
                 
    
    
        
        
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        Resources
        
    
        
            
    
        
            Browse a variety of content and learn how Sales and Order Management for Tech Providers can help you achieve extraordinary business outcomes.
        
    
        
        
            
        
            
        
            
        
            
                 
    
    
        
        
            See All Resources 
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
    
    
    
  
  
    
   
   
   
   
   
   
   
    
    
        Video
        
    
    
    
      
        
        
          Optimize processes and enable self-service with Order Management (6:17) 
        
      
    
  
    
    
    
  
  
    
   
   
   
   
   
   
   
    
    
        Data Sheet
        
    
    
    
      
        
          Sales and Order Management for Technology Providers
        
        
      
    
  
    
    
    
  
  
    
   
   
   
   
   
   
   
    
    
        Topics
        
    
    
    
      
        
          What is generative AI?
        
        
      
    
      
        
          What is order management? 
        
        
      
    
      
        
          What is customer service?
        
        
      
    
  
    
    
    
        
    
        
    
        
    
        
    
 
    
 
            
        
            
                Benefits
            
            
            
                
    
    
    
    
        
    
    
    
    
    
        
        
    
        Benefits
        
    
        
            
    
        
            Define new services quickly, speed revenue, and boost customer retention with Sales and Order Management for Tech Providers.
        
    
        
        
    
        
     
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Define new services quickly
        
    
        
            
    
        
            Respond faster to changing market conditions by defining new services through catalog-driven order orchestration. 
        
    
        
        
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Accelerate revenue 
        
    
        
            
    
        
            Capture customer needs accurately, promote related products, and fulfill orders using automation and AI. 
        
    
        
        
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Boost customer retention 
        
    
        
            
    
        
            Simplify managing post-sale activities to increase revenue and keep customers engaged.
        
    
        
        
    
    
    
    
    
 
    
 
            
        
            
                Platform
            
            
            
                
    
    
    
    
        
    
    
    
    
    
        
        
    
        Built on the ServiceNow AI Platform
        
    
        
            
    
        
            Sales and Order Management for Tech Providers includes AI-powered platform capabilities so you can improve order management to increase revenue and delight customers. Transform your business with a single, unifying platform for the enterprise.
        
    
        
        
    
        
     
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        One platform to make work flow 
        
    
        
            
    
        
            ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward. 
        
    
        
        
            
        
            
                 
    
    
        
        
            Explore AI Platform
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
    
    
    
    
        
        
            Watch Video (1:28)
        
        
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Single data model
        
    
        
            
    
        
            Eliminate information silos with one data source for your enterprise. Establish a single data model for enterprise workflows to streamline sales and order management and extend consistency and accuracy.
        
    
        
        
            
        
            
                 
    
    
        
        
            Find Out How
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Workflow automation
        
    
        
            
    
        
            Build, monitor, and optimize highly efficient no-code automated workflows. Reduce costs, increase productivity, and eliminate repetitive sales and order tasks.
        
    
        
        
            
                 
    
    
        
        
            View Workflow Automation
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Actionable insights
        
    
        
            
    
        
            Give everyone in your organization the info they need to make smarter decisions and improve business processes. Boost agent productivity with self-service options and AI-powered experiences.
        
    
        
        
            
        
            
                 
    
    
        
        
            Explore AI
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Security lives at the center of all we do
        
    
        
            
    
        
            Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe.
        
    
        
        
            
                 
    
    
        
        
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            Get Ebook
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
 
            
        
            
                Plans and Packages 
            
            
            
                
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
         
    
    
         
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        What You Get 
        
    
        
            
    
        
            Sales and Order Management for Technology Providers simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.
        
    
        
        
            
        
            
                 
    
    
        
        
            Contact Us for Custom Quote
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
    
    
    
    
    
 
    
    
    
        
        
    
        Key features for Sales and Order Management for Technology Providers
        
    
        
        
            
        
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Opportunity Management 
        
    
        
            
    
        
            Create or import opportunities and manage the end-to-end sales cycle with a Kanban view. 
        
    
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Quote Management 
        
    
        
            
    
        
            Manage the quote lifecycle and track as customer needs or product configurations change. 
        
    
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Order Management Workspace
        
    
        
            
    
        
            Gain clear visibility across the entire order lifecycle with a single dashboard to track and manage orders. 
        
    
        
        
    
    
 
    
    
    
    
        
    
    
    
    
    
        
        
    
        Get results quickly
        
    
        
        
            
        
    
    
        
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        ServiceNow Impact
        
    
    
      
    
        
            Increase adoption, optimize platform health, and see value faster. Try our AI- and human-powered product.
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Support 
        
    
    
      
    
        
            Find support wherever you are. Search our exhaustive knowledge database for solutions to common issues, best practices, and more.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Expert services 
        
    
    
      
    
        
            Get a team of experts to support your implementation, improve your instance health, or anything in between.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
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            Turn knowledge into measurable outcomes when you train with us. Boost your career with a globally recognized ServiceNow certification.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
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            Add more value with the right ServiceNow partner who has expertise tailored to your business needs.
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
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            Connect, share, learn, and collaborate with over 600,000 like-minded individuals in the ServiceNow user community.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
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            Learn how to use our products, find answers to your technical questions, and explore products by release.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
      
    
  
    
    
    
    
    
    
    
        
    
 
    
 
 
    
    
 
    
 
            
        
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Talk to an expert
        
    
        
            
    
        
            Connect with us to put AI to work for your Tech Provider’s sales and service teams and accelerate revenue growth.
        
    
        
        
            
        
            
                 
    
    
        
        
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