Manage and govern all AI models and assets across your enterprise with ServiceNow AI Control Tower.
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ServiceNow AI Control Tower
Take control of any AI from a central intelligent hub. Connect your AI strategy, governance, and management across the enterprise. 
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How it works
Based on the ServiceNow® unified data architecture, AI Control Tower provides the business context you need to connect AI initiatives to core business services and technology. Automate AI workflows end to end, manage risk and measure AI’s impact in real time. ServiceNow AI Control Tower gives you the visibility and centralized control required to scale any AI confidently and responsibly.
Align AI with enterprise strategy 
Prioritize AI initiatives against your enterprise business and technology strategy. Focus on projects that will deliver maximum business value.
Streamline AI operations 
Boost efficiency in the AI lifecycle with automated workflows, optimized deployment, and enhanced collaboration from project inception to retirement.
Enhance AI performance 
Monitor AI performance metrics continuously to pinpoint improvement areas and inform data-driven investment decisions. Allocate resources for the greatest impact.
Manage AI risk and compliance
Enforce AI governance best practices. Gain real-time insights to mitigate risks, maintain compliance, and adopt AI with confidence.
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Built on the ServiceNow AI Platform
AI Control Tower runs on the ServiceNow AI Platform, the cloud foundation that enables all of our products. Our Configuration Management Database (CMDB) and Common Services Data Model (CSDM) embed AI into the core of your business services and technology. Only ServiceNow unites AI, data, and workflows on a single, enterprise-grade platform designed for scale, trust, and efficiency. 
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Connect AI to your IT
Gain full visibility into your AI ecosystem by mapping AI assets and their relationships to business services. Make data informed strategic decisions. 
Simplify complex workflows 
Automate workflows powered by the native intelligence of the platform. Manage AI across your enterprise consistently and efficiently.
Embed security 
Use integrated platform tools to make sure all your AI initiatives meet stringent security standards. Operate AI processes from a single, trusted source of truth.
Integrate any AI
AI Control Tower works with any AI—whether internally built, third-party sourced, or agent-driven. It integrates seamlessly with your workflows, data, and processes.
Empowering AI leaders to take control Chief AI officer
Align your AI initiatives with enterprise goals and prioritize projects for maximum impact. Gain real-time AI performance metrics and ROI insights to demonstrate tangible value, enhance AI strategies, and scale AI confidently and responsibly.
CIO and CTO
Gain a unified view of AI investments mapped to their technology assets and business services, for informed decision-making. Simplify and improve operations through automation and robust security. Help IT teams manage any AI deployment efficiently. 
Risk and security leaders
Get comprehensive tools to assess AI risks, monitor compliance with regulations, and maintain audit-ready governance throughout the AI lifecycle. Adhere to internal policies and external standards effectively, while reducing risk exposure.
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IT Asset Management
Automate the end-to-end lifecycle for software, hardware, and cloud assets to optimize costs while reducing risk. 
Strategic Portfolio Management
Gain the insights you need to move from strategy to business outcomes in a constantly changing world.
Package AI Control Tower
Get the apps to help you centrally manage any AI end to end. 
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  • AI Control Tower Workspace
  • AI Discovery and Inventory Data Model
  • AI Asset Lifecycle Management
  • AI Risk and Compliance Management
  • AI Case Management
  • Content for NIST AI RMF and EU AI Act
Talk to an expert
Connect with us and discover how ServiceNow AI Control Tower can help you govern, measure, and boost the impact of AI.
Let's Connect Community
Connect, share, learn, and collaborate with over 600,000 like-minded individuals in the ServiceNow user community.
Documentation
Review our product doc to learn more about what you’ll get from ServiceNow AI Control Tower.
Partners
Find a ServiceNow partner that has proven expertise to meet your business needs.
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