We bring the transformational capacity of technology to nonprofits with a unifying platform and digital experience that centers everyone around the mission.
    
        
            
    
        
    
            
            
            
            
    
    
    
    
    
    
    
    
         
        
        
    ServiceNow for Nonprofits
     
    
    
        
        
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        Accelerating impact with ServiceNow’s AI Platform
        
    
        
            
    
        
            ServiceNow.org empowers nonprofits with tailored solutions and guidance to enhance digital transformation for greater impact.
        
    
        
        
            
        
            
                 
    
    
        
        
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        Discover dedicated solutions for nonprofits
        
    
        
            
    
        
            Bring AI to every corner of your organization by connecting data and workflows on a single platform.
        
    
        
        
    
        
     
    
 
    
        
    
        
    
        
    
        
    
        
    
        
            
                Unify IT Operations
            
            
            
                
    
    
    
    
    
  
  
    
        
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        One AI Platform to power your operations and mission
        
    
        
            
    
        
            Modernize and integrate your IT infrastructure from disconnected systems. Boost efficiency, cut costs, and streamline service delivery in one place.
        
    
        
        
            
        
            
                 
    
    
        
        
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                Raise and Manage Funds
            
            
            
                
    
    
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Effectively raise, manage, and deploy funds
        
    
        
            
    
        
            Plan and execute fundraising through grant and donor lifecycle engagement. Securely track and report on funds to fulfill compliance and regulatory needs.
        
    
        
        
            
        
    
    
    
    
    
 
    
 
            
        
            
                Employee and Volunteer Experiences
            
            
            
                
    
    
    
    
    
  
  
    
        
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Smarter recruitment, faster onboarding, and automated workflows
        
    
        
            
    
        
            Action the full employee and volunteer lifecycle with case resolution and automated task management.
        
    
        
        
            
        
            
                 
    
    
        
        
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        Enhance beneficiary and field services
        
    
        
            
    
        
            Enable AI-powered self-service, manage resource allocation, and coordinate program and field service delivery for seamless beneficiary experiences.
        
    
        
        
            
        
            
                 
    
    
        
        
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                Measure Mission Impact
            
            
            
                
    
    
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Data-driven investments using real-time insights
        
    
        
            
    
        
            Visualize, monitor, and report on operational performance and program impact with real-time dashboards to demonstrate progress and build stakeholder trust.
        
    
        
        
            
        
            
                 
    
    
        
        
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        Our customers are making an impact
        
    
        
        
            
        
            
                 
    
    
        
        
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        Expediting the path from donor to patient
        
    
        
            
    
        
            UNOS serves the donor and transplant community with streamlined organ matching operations.
        
    
        
        
            
        
            
                 
    
    
        
        
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        Improving child healthcare and nutrition
        
    
        
            
    
        
            Ndlovu Care Group tackles malnutrition in rural South Africa through better data tracking.
        
    
        
        
            
                 
    
    
    
    
    
    
        
        
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        Simplifying property management for everyone
        
    
        
            
    
        
            RNIB launches an accessible Property Service Desk for blind and partially sighted staff and residents.
        
    
        
        
            
        
            
                 
    
    
        
        
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        Transforming access to career coaching with AI
        
    
        
            
    
        
            CareerVillage.org equips learners and job seekers for success with an AI-powered career coach.
        
    
        
        
            
        
            
                 
    
    
        
        
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        Harnessing scalable IT to drive efficiency
        
    
        
            
    
        
            Community Living Toronto leverages consistent, scalable IT services to enhance staff productivity.
        
    
        
        
            
        
            
                 
    
    
        
        
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            Report
        
        
    
        Nonprofit Digital Transformation Report
        
    
        
            
    
        
            Our research reveals that nonprofits harnessing AI for impact are seeing gains in top-line growth, cost reduction, and innovation.
        
    
        
        
            
        
            
                 
    
    
        
        
            Read Report
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
            Discover your AI maturity score
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
               
    
    
    
    
        “I genuinely believe Generative AI and tools like Now Assist will be key enablers for us to scale.”
        Madeleine Fackler
        Former Chief Information and Operations, The International Rescue Committee
        
    
    
    
    
    
    
    
    
    
    
    
        
            
                 
    
    
    
    
    
    
        
        
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        Investing in our committees
        
    
        
        
            
        
    
    
    
    
    
        
    
    
    
    
        
        
        $27M+
        
            
    
        
            Total social investment in 2024
        
    
        
        
    
    
    
    
    
        
        
        69K
        
            
    
        
            Employee volunteer hours
        
    
        
        
    
    
    
    
    
        
        
        10K
        
            
    
        
            Nonprofits supported through corporate donations
        
    
        
        
    
    
    
    
    
        
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
            Grant
        
        
    
        ServiceNow.org Partnership for Good Grant
        
    
        
            
    
        
            Our 2025 grant application is closed. We're partnering with Accenture, Advance Solutions, GlideFast Consulting, and Plat4mation to award four grants of up to $2 million in value of technology licenses, consulting services, and monetary awards to help organizations further their impact.
        
    
        
        
            
        
            
                 
    
    
    
    
    
    
        
        
            Hear from our 2024 grantees
        
        
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
        
    
        2025 grant recipients and partners
        
    
        
        
            
        
            
        
            
                 
    
    
        
        
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        Cause and Cure Grant 
        
    
    
      
    
        
            In partnership with GlideFast Consulting
        
    
    
    
    
    
    
    
       
    
    
    
    
    
    
        
        
            Video CTA
        
        
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
    
    
        Disaster and Community Support Grant 
        
    
    
      
    
        
            In partnership with Advance Solutions
        
    
    
    
    
    
    
    
       
    
    
    
    
    
    
        
        
            Video CTA
        
        
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
    
    
        Education and Youth Services Grant
        
    
    
      
    
        
            In partnership with Plat4mation
        
    
    
    
    
    
    
    
       
    
    
    
    
    
    
        
        
            Video CTA
        
        
    
    
    
    
    
    
    
    
      
    
      
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
    
    
        Sustainability and Decarbonization Grant
        
    
    
      
    
        
            In partnership with Accenture
        
    
    
    
    
    
    
    
       
    
    
    
    
    
    
        
        
            Video CTA
        
        
    
    
    
    
    
    
    
    
      
    
      
    
      
    
  
        
        
    
 
    
    
    
        
        
    
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        See the ServiceNow AI Platform
        
    
        
            
    
        
            Learn how our platform helps drive growth and reduce costs.
        
    
        
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
   
   
   
   
   
   
   
        
    
        Community engagement
        
    
        
            
    
        
            See how ServiceNow is making an impact in our communities.
        
    
        
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
   
   
   
   
   
   
   
        
    
        Find skilled talent
        
    
        
            
    
        
            Learn how to expand your ServiceNow AI Platform technical skills.
        
    
        
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
   
   
   
   
   
   
   
        
    
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            See a live demo webinar or join us at an in-person event.
        
    
        
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
    
        
    
 
    
    
    
        
        
    
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        How can nonprofits use AI?
        
    
    
    
        
    
    
    
      
    
        
            ServiceNow puts AI to work for people by freeing up time to make a bigger impact. By adopting the power of AI for nonprofits, the ServiceNow AI Platform enables organizations to create custom AI tools to meet the needs of employees, beneficiaries, volunteers and donors. From AI Agents to Now Assist, organizations can offload routine work, streamline processes for beneficiaries, and make decisions quicker with automated resolutions and real-time data.
         
    
 
    
    
    
    
    
    
        What types of nonprofit software solutions are available?
        
    
    
    
        
    
    
    
      
    
        
            ServiceNow.org provides tailored nonprofit software solutions on the ServiceNow AI Platform to support digital transformation across nonprofits and foundations. Empower your workforce and enhance beneficiary experiences with solutions that foster collaboration and stronger communication. With strategic IT Management, organizations can ensure seamless operations and enhance overall efficiency. Utilize Supply & Asset Management to inform decisions that ensure resources are leveraged to their fullest potential.
See how our customers are putting ServiceNow to work for their missions.
         
    
 
    
    
    
    
    
    
        Why should nonprofit organizations use software to manage their operations?
        
    
    
    
        
    
    
    
      
    
        
            Organizations are at an inflection point where decisions to incorporate technology solutions will begin to impact their ability to deliver on their mission. 
Our research shows that 92% of nonprofits agree digital experiences aren't meeting their needs. Technology-empowered nonprofits are reporting better decision-making, reduced costs, and greater employee productivity as a result of 
digital transformation. By adopting software for nonprofits and leveraging the power of AI to enable staff to focus more time on making a positive impact, organizations will be able to do more good.
        
 
    
    
    
    
    
    
        What are some of the benefits of nonprofits using software?
        
    
    
    
        
    
    
    
      
    
        
            Nonprofit digital transformation is mission critical. By incorporating technologies that enable organizations to streamline operations, improve data management, and 
leverage AI to expand accessibility, organizations can spend more time doing the work that matters most. Incorporating the right 
software and digital strategy can help organizations more effectively serve their communities.
        
 
    
    
    
    
    
    
        How can you ensure your software fits your nonprofit's needs?
        
    
    
    
        
    
    
    
      
    
        
            ServiceNow.org has a dedicated team of experts to support nonprofits and foundations by creating access to tailored software solutions for nonprofits that'll help them accelerate their missions. We work closely with organizations to understand their needs and impact goals. With 
products and solutions ranging from 
IT service management to 
customer service management, 
field service management, and more, our AI-powered platform can digitally transform your organization.
        
 
    
            
        
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Get in touch with ServiceNow.org
        
    
        
            
    
        
            Find out how we can help advance your mission.
        
    
        
        
            
                 
    
    
        
        
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