Deliver end-to-end experiences, operate at scale to accelerate efficiency and innovation on a single AI platform.
Our single platform and data model brings automation and intelligence to every corner of government agencies.
Unlock productivity for mission-critical staff. Shift to digital channels and offload work through automation.
Monitor and improve tech infrastructure. Identify areas of inefficiency and escalate information on demand.
Connect domains, systems, and assets guided by a control center that manages workflows across government instances.
Empower government employees to provide the public with intuitive, frictionless, accessible service.
Optimize field service costs, process efficiency, and operations to accelerate productivity.
Manage hardware, software, and cloud IT assets from a single platform.
Align teams, data, and processes on a single platform. Get more out of existing systems with less effort.
Empower creators to control complexities, cost, and risk using AI-powered development.
Connect strategy with delivery to provide 360º visibility and speed time to value.
Argonne National Laboratory partners with ServiceNow to enhance productivity, efficiency, and collaboration across departments.
ServiceNow is helping the Australian government make its digital services easy to use, accessible, and user-centric.
DEFRA adopts ServiceNow to unify its services, improve flexibility, and promote a consistent experience across the UK government.
ServiceNow modern IT solutions help the French Army provide mission-critical national defense and maintain sovereignty abroad.
Access the programing and highlights from our marquee US federal government event of the year from February 2025.
Best of Knowledge on-demand. Our biggest AI event is free to access. Stream can’t-miss content from this year’s event.
Join us this June 19 in Ottawa for a one-day event designed to empower government leaders to put AI to work for people.
ServiceNow artificial intelligence models are built against the National Institute of Standards and Technology (NIST) Risk Management Framework. These frameworks standardize an approach to using artificial intelligence built on four pillars: human-centricity, transparency, accountability, and inclusivity.
ServiceNow empowers public sector organizations around the globe with several purpose-built in-country certified cloud environments, where security and innovation coexist seamlessly.
FedRAMP High, DOD IL-4 and IL-5, HITRUST, IRAP, and a commitment to more.
In the United States, ServiceNow offers the federal government two distinct regulated clouds built to different compliance standards: the Government Community Cloud (GCC) and the National Security Cloud (NSC).
ServiceNow works with strategic partners in the public sector to add value for customers. From platform (hyperscaler) partnerships with Microsoft, Amazon Web Services, and Google Cloud, to industry-centric partnerships with global system integrators and government specialist organizations. Key partnerships help government customers get the most out of existing and future technology procurement decisions.
ServiceNow offers flexible cloud deployment options for customers of all types. In the United States, options include purpose-built environments such as the US Government Community Cloud (certified at FedRAMP High and DoD IL-4) as well as our National Security Cloud (NSC), which is restricted to access by US DoD entities with a requirement to store data at DoD Impact Level 5 (IL-5). Similarly, in markets that require regional compliance measures, ServiceNow has deployment options to serve a range of data sovereignty needs.
ServiceNow is committed to providing an inclusive experience for all our users. We are Web Content Accessibility Guidelines (WCAG) 2.1AA conformant and proactively planning for WCAG 2.2 AA. Our emphasis is on usability, and we believe accessibility conformance is the floor, not the ceiling. We have a dedicated team of accessibility experts and manual testers who work with our customers to focus on our belief in continual improvement. Our Platform includes numerous out-of-the-box accessibility preferences, including dark theme, 400% zoom, keyboard shortcuts, patterned data visualization, and soon-to-come voice-to-text and page summarization. These measures help us maintain conformance with the Americans with Disabilities Act (ADA), the latest European Accessibility Act (EAA), Accessible Canada Act (ACA), Australia’s Disability Discrimination Act (DDA) and all other global accessibility legislation.
As a global company, promoting seamless language support is a high priority at ServiceNow. We want to make sure citizens feel supported in their language of choice no matter where in the world they are located. We offer 24 out-of-the-box language options and can customize solutions for any language.
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