With ServiceNow Supplier Lifecycle Operations, you can streamline supplier and procurement activities for easy onboarding and collaboration. 
    
        
            
    
        
    
            
            
            
            
    
    
    
    
    
    
    
    
         
        
        
    
        
    
        
    
        
    
        
    
        
            
                Supplier Lifecycle Operations Overview
            
            
            
                
    
    
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
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            Simplify relationships with all your suppliers. Automate essential processes and run them from the ServiceNow AI Platform, a single system of action for the enterprise.
        
    
        
        
            
        
            
                 
    
    
        
        
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        Featured apps and capabilities for Supplier Lifecycle Operations
        
    
        
            
    
        
            Supplier Lifecycle Operations groups key applications and capabilities that can scale with you as your needs change.
        
    
        
        
            
        
            
        
    
    
    
    
        
    
    
    
    
    
        
        
    
        Procurement Case Management
        
    
        
            
    
        
            Resolve common requests with a virtual agent and a searchable knowledge base.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Knowledge Management
        
    
        
            
    
        
            Improve business efficiency with easy knowledge sharing and collaboration.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
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        Virtual Agent 
        
    
        
            
    
        
            Make requests and resolve issues fast with an AI-powered conversational chatbot that understands simple, human language.
        
    
        
        
            
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Supplier Collaboration Portal 
        
    
        
            
    
        
            Provide a seamless unified employee portal experience to easily communicate and collaborate on supplier tasks.
        
    
        
        
            
        
    
    
    
    
    
    
        
        
    
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        Do more with Supplier Lifecycle Operations
        
    
        
            
    
        
            Combine Supplier Lifecycle Operations with other products and apps to create a powerhouse technology platform. Unify people, processes, and systems to get work done.
        
    
        
        
            
                 
    
    
        
        
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                Benefits
            
            
            
                
    
    
    
    
        
    
    
    
    
    
        
        
    
        Benefits
        
    
        
            
    
        
            Automate and simplify interactions and collaboration across the end-to-end relationship with a supplier.
        
    
        
        
    
        
     
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Streamline supplier activities
        
    
        
            
    
        
            Create cases and manage supplier tasks in a single workspace. Integrate with third-party intelligence and data sources.
        
    
        
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Onboard suppliers quickly
        
    
        
            
    
        
            Orchestrate all the teams needed for supplier onboarding with a flexible, unified playbook. Coordinate supplier-side and company-side tasks for accurate, real-time information.
        
    
        
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Collaborate easily
        
    
        
            
    
        
            Provide suppliers with an easy-to-use portal. Enable suppliers and other contacts to participate in, monitor, and update cases.
        
    
        
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Simplify intelligence
        
    
        
            
    
        
            Get a single, comprehensive view of all the information for a supplier. Pull third-party details from a wide set of data sources, including supplier intelligence, news, finance, and more.
        
    
        
        
    
    
    
    
    
 
    
 
            
        
            
                Platform
            
            
            
                
    
    
    
    
        
    
    
    
    
    
        
        
    
        Built on the ServiceNow AI Platform
        
    
        
            
    
        
            Supplier Lifecycle Operations includes AI-powered platform capabilities so you can deliver faster time-to-value and reduce the potential for errors and delays. Transform your business with a single, unifying platform for the enterprise.
        
    
        
        
    
        
     
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
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                Plans and Packages
            
            
            
                
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
         
    
    
         
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        What You Get 
        
    
        
            
    
        
            Supplier Lifecycle Operations simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.
        
    
        
        
            
        
            
                 
    
    
        
        
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        Package
        
    
        
            
    
        
            Scroll down to see a sample of the apps and capabilities that make up the Supplier Lifecycle Operations package.
        
    
        
        
            
        
    
    
    
    
    
    
    
    Supplier Lifecycle Operations (SLO) 
    
    
    
    
    
    
     
    
        
            ERP Integration Framework
        
    
        
            Performance Analytics
        
    
        
            Virtual Agent
        
    
        
            Supplier Collaboration Portal
        
    
        
            App Engine Starter (10 custom tables)
        
    
 
    
 
    
    
    
        
        
    
        Key features for Supplier Lifecycle Operations
        
    
        
        
            
        
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
        
    
        Procurement Case Management
        
    
        
            
    
        
            Resolve common requests with a virtual agent and a searchable knowledge base.
        
    
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
        
    
        Knowledge Management
        
    
        
            
    
        
            Improve business efficiency with easy knowledge sharing and collaboration.
        
    
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
        
    
        Reporting
        
    
        
            
    
        
            Create on-demand reports using a single data model for instant, up-to-date insights.
        
    
        
        
    
    
 
    
    
    
        
        
    
        Get results quickly
        
    
        
        
            
        
    
    
        
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
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            Connect with us to put AI to work and discover how you can simplify interactions with your suppliers.
        
    
        
        
            
                 
    
    
        
        
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