Privacy Management Identify and manage privacy risks across the enterprise with workflow automation. Stay compliant with evolving global data privacy regulations. Watch Demo Read Brief
Privacy Management Overview 
One platform for enterprise automation Operationalize risk and resilience as part of the employee experience. Eliminate privacy risks, respond promptly to emerging threats, and comply with global data privacy regulations, all powered by the ServiceNow AI Platform, a single system of action for the enterprise. Get Ebook  Explore AI Platform
Features of Privacy Management Privacy Management groups key applications and capabilities into a single package, designed to address all your needs in one place.  Privacy Case Management Triage, investigate, and resolve privacy breaches. Agnostic Framework Import any privacy regulation into a common taxonomy for easy policy and compliance management.  Control Testing Automatization Replace a point-in-time approach with ongoing monitoring to identify violations and respond faster.  Response-Triggered Actions Apply controls, tag personal info, and update processing activity records from assessment responses.  Third-Party Integrations Support data discovery of personal information and access to libraries of current regulations.  Processing Activity Identification Use a record of processing activity (ROPA) or automatically detect an application record change.  Smart Issue Management Use AI/ML to assign, group, and suggest remediation—reducing time spent from days to just minutes.  Privacy Impact Assessments Assess how personal data is collected, used, accessed, shared, safeguarded, and stored to gauge risk.   Policy Lifecycle Management Automate a consistent approval and review process for up-to-date policies with a preset lifecycle.  Policy Exceptions Review and assess exceptions appropriately for a truer view of your enterprise’s compliance posture.  Workspaces and Portals Work better with persona-based user experiences and service portals to submit privacy inquiries.  Supplier Privacy Assessment Use Third-party Risk Management to assess third-party privacy risk for a stronger privacy posture.  Load More
Do more with Privacy Management Combine Privacy Management with other products and apps to create a powerhouse technology platform. Deliver long-term, strategic value and reduce privacy risk by connecting your operations. Discover Solution
FAQs Dive into FAQs related to Privacy Management. Learn About ServiceNow See All Articles What is data privacy? What is compliance management? What is data governance framework? What is the difference between ServiceNow and Jira?
Benefits
Benefits Manage privacy risk and compliance in real time across the enterprise with Privacy Management. 
Support Privacy by Design Embed privacy management into daily workflows, making it a natural part of the enterprise fabric. Watch Demo
Manage risk and compliance Identify risks, incidents, and compliance violations in real time through continuous monitoring.  Read Ebook
Unify governance  Keep privacy top of mind with a single platform, consistent cross-functional automation, AI, and machine learning (ML).  
Build trust  Communicate effectively to support data protection across the enterprise and third-party entities. Get Ebook
Platform
Built on the ServiceNow AI Platform Privacy Management includes AI and other powerful platform capabilities so you can get access to real-time intelligence to improve visibility and data privacy-related decisions. Transform your business with a single, unifying platform for digital business.
One platform to make work flow ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward. Explore AI Platform Watch Video (1:28)
Workflow Automation Build and manage multiple complex workflows with no-code playbooks. Speed cross-functional responses to risks and compliance violations. Start Automating
Single data model Eliminate information silos with one data source for your enterprise. Get an integrated view of risk and compliance. View CMDB
Actionable insights Give everyone in your organization the info they need to make smarter decisions and improve business processes. Make risk and resilience a natural part of the employee experience. Explore AI
Security lives at the center of all we do Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe. Find Out How Get Ebook
Certified Integrations See All Integrations Privacy Case Management integration with RadarFirst Automate privacy incident risk assessment and get clear, actionable notification obligations within seconds.
Plans and Packages
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What You Get Privacy Management simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.
Key features for Privacy Management Privacy Case Management Triage, investigate, and resolve privacy breaches. Agnostic Framework Import any privacy regulation into a common taxonomy for easy policy and compliance management. Control Testing Automatization Replace a point-in-time approach with ongoing monitoring to identify violations and respond faster.
Get results quickly ServiceNow Impact Increase adoption, optimize platform health, and see value faster. Try our AI- and human-powered product. Support Find support wherever you are. Search our exhaustive knowledge database for solutions to common issues, best practices, and more.   Expert services Get a team of experts to support your implementation, improve your instance health, or anything in between.   Training and certification Turn knowledge into measurable outcomes when you train with us. Boost your career with a globally recognized ServiceNow certification.   Partners Add more value with the right ServiceNow partner who has expertise tailored to your business needs. Community Connect, share, learn, and collaborate with over 600,000 like-minded individuals in the ServiceNow user community.   Product documentation Learn how to use our products, find answers to your technical questions, and explore products by release.  
Resources
Read Brief Learn how to implement consistent and scalable data privacy governance across your entire organization. See Latest Release Improve customer satisfaction by launching new technology services. Build better customer experiences with the latest apps and features.
Featured Resources  View All Resources
VIDEO Privacy Management Overview Watch Video (1:36)
Data Sheets RadarFirst and ServiceNow: Automated Intelligent Privacy Incident Management Effectively manage enterprise-wide risk and corporate compliance Webinars What’s new in Privacy Management? Boost Compliance with Global Data Privacy Laws
What the industry experts are saying See how ServiceNow can help you proactively manage risks, safeguard data, and maintain regulatory compliance with an integrated, automated approach. Get Forrester Wave Discover Business Value
Talk to an expert Connect with us to start identifying and managing privacy risks throughout your organization with ease. Contact Us