Take control of your IT assets. Automate the end-to-end lifecycle for software, hardware, and cloud assets to optimize costs while reducing risk. 
    
        
            
    
        
    
            
            
            
            
    
    
    
    
    
    
    
    
         
        
        
    
        
    
        
    
        
    
        
    
        
    
        
            
                ITAM Overview
            
            
            
                
    
    
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        One platform for enterprise automation
        
    
        
            
    
        
            Gain insights into IT asset costs, usage, and compliance with AI and native intelligence. Automate essential processes and run them from the ServiceNow AI Platform, a single system of action for the enterprise. 
        
    
        
        
            
                 
    
    
        
        
            Get Ebook
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
            Explore AI Platform
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
        
    
        Featured products, apps, and capabilities for IT Asset Management
        
    
        
        
            
        
    
    
    
    
        
    
    
    
    
    
        
        
    
        Software Asset Management
        
    
        
            
    
        
            Modernize software asset tracking to reduce spend, mitigate risk, and take action across IT. 
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Hardware Asset Management
        
    
        
            
    
        
            Reduce costs and minimize risks for hardware and consumable assets.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Enterprise Asset Management
        
    
        
            
    
        
            Control CapEx and OpEx, minimize risk, and automate the full asset lifecycle. 
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        SaaS License Management
        
    
        
            
    
        
            Manage SaaS costs and usage with meaningful insights and actionable data.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Asset Management Executive Dashboard
        
    
        
            
    
        
            Oversee software, hardware, and cloud technology at the executive level.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Asset Onboarding and Offboarding
        
    
        
            
    
        
            Streamline the onboarding and offboarding of assets with digital workflows to manage the whole process.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Contract and Renewal Management
        
    
        
            
    
        
            Renew hardware and software contracts through guided actions.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Cloud Cost Management 
        
    
        
            
    
        
            Gain visibility into your cloud infrastructure to manage resources, IT spend, and risk.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Do more with IT Asset Management
        
    
        
            
    
        
            Combine IT Asset Management with other products and apps to solve the problems your business faces. Embrace speed and agility through automation. Differentiate your business with the secure, resilient delivery of technology. 
        
    
        
        
            
                 
    
    
        
        
            Discover Solution
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
        
    
        Explore further
        
    
        
            
    
        
            Dive into overview articles on a variety of topics related to ITAM.
        
    
        
        
            
        
            
                 
    
    
        
        
            Learn About ServiceNow
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
            See All Articles
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
    
    
    
  
  
    
   
   
   
   
   
   
    
    
    
      
        
          What is ITAM?
        
        
      
    
      
        
          What is inventory management?
        
        
      
    
      
        
          What is enterprise asset management?
        
        
      
    
      
        
          What is software asset management?
        
        
      
    
      
        
          What is hardware asset management?
        
        
      
    
  
    
    
    
  
  
    
   
   
   
   
   
   
    
    
    
      
        
          What is IT asset tracking?
        
        
      
    
      
        
          What is provisioning?
        
        
      
    
      
        
          What is a barcode inventory system?
        
        
      
    
      
        
          What is the difference between ServiceNow and Jira?
        
        
      
    
  
    
    
    
        
    
        
    
 
    
 
            
        
            
                Benefits
            
            
            
                
    
    
    
    
        
    
    
    
    
    
        
        
    
        Benefits
        
    
        
            
    
        
            Take control of your hardware, software, and cloud assets with IT Asset Management.
        
    
        
        
    
        
     
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Modernize and automate IT
        
    
        
            
    
        
            Run ITAM where you plan, service, and operate IT—on one platform, one data model, and one architecture. Automate asset workflows at each stage of the asset lifecycle.
        
    
        
        
            
                 
    
    
        
        
            Get Ebook
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Slash technology costs
        
    
        
            
    
        
            Minimize waste throughout the asset lifecycle by optimizing software licenses, tracking hardware assets, and managing cloud resources.
        
    
        
        
            
                 
    
    
        
        
            Free Up Budget
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Reduce technology risk
        
    
        
            
    
        
            Align asset investments to business needs. Quickly identify and mitigate technology risks such as tech debt, shadow tech, vulnerabilities, license compliance, or lost assets.
        
    
        
        
            
                 
    
    
        
        
            See White Paper
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
 
            
        
            
                Platform
            
            
            
                
    
    
    
    
        
    
    
    
    
    
        
        
    
        Built on the ServiceNow AI Platform
        
    
        
            
    
        
            ITAM includes AI and other powerful platform capabilities so you can simplify technology asset management and optimize cloud resources. Transform your business with a single, unifying platform for digital business.
        
    
        
        
    
        
     
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        One platform to make work flow
        
    
        
            
    
        
            ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward. 
        
    
        
        
            
                 
    
    
        
        
            Explore AI Platform
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
    
    
    
    
        
        
            Watch Video (1:28)
        
        
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Workflow automation
        
    
        
            
    
        
            Automate and transform digital workflows at an enterprise scale. Build and manage multiple complex workflows with no-code playbooks. 
        
    
        
        
            
                 
    
    
        
        
            View Process Automation Designer
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
            Get Infographic
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Single data model
        
    
        
            
    
        
            Say goodbye to manual data inputs, redundancy, and siloed tasks. Eliminate information silos with one data source for your enterprise.
        
    
        
        
            
                 
    
    
        
        
            Explore CMDB
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
            Get Ebook
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Actionable insights
        
    
        
            
    
        
            Get work done faster with AI-powered experiences. Give everyone in your organization the info they need to make smarter decisions and improve business processes.
        
    
        
        
            
                 
    
    
        
        
            Explore Generative AI
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
    
    
    
    
        
        
            Watch Video (1:35)
        
        
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Security lives at the center of all we do
        
    
        
            
    
        
            Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe.
        
    
        
        
            
                 
    
    
        
        
            Find Out How
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
            Get Ebook
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
        
    
        Certified integrations
        
    
        
            
    
        
            IT Asset Management easily integrates with partner and third-party applications.
        
    
        
        
            
                 
    
    
        
        
            See All Integrations
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
            
        
    
    
    
    
        
            
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
      
    
        
            Gain better visibility into SSO application usage inside Microsoft Azure Active Directory.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
      
    
        
            Get visibility into usage and spend for engineering software with support for specialty license models.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
      
    
        
            Discover, track, and understand your assets better, through extensive and near real-time endpoint data from BigFix.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
      
    
        
            Automate and simplify the process of importing your asset data from Jamf Pro into your ServiceNow CMDB.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
      
    
        
            Use Coupa procurement to purchase assets and automate procurement-related tasks.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
      
    
        
            Enjoy automated EMM/UEM enrollment/unenrollment, logistics, and lifecycle management for mobile devices.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
        
        
    
 
    
 
            
        
            
                Plans and Packages
            
            
            
                
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
         
    
    
         
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        What You Get 
        
    
        
            
    
        
            ITAM simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.  
        
    
        
        
            
        
            
                 
    
    
        
        
            Contact Us for Custom Quote
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
        
    
    
        
        
    
         Look who’s winning with ServiceNow 
        
    
        
        
            
        
    
        
            
                
                
            
                
                
            
                
                
            
        
            
        
    
 
 
    
    
    
        
        
    
        Key features for ITAM
        
    
        
        
            
        
            
        
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
        
    
        Software Asset Management
        
    
        
            
    
        
             Modernize software asset tracking to reduce spend, mitigate risk, and take action across IT. 
        
    
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
        
    
        Hardware Asset Management
        
    
        
            
    
        
            Reduce costs and minimize risks for hardware and consumable assets. 
        
    
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
        
    
        Enterprise Asset Management
        
    
        
            
    
        
            Control CapEx and OpEx, minimize risk, and automate the full asset lifecycle. 
        
    
        
        
    
    
 
    
    
    
        
        
    
        Get results quickly
        
    
        
        
            
        
    
    
        
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        ServiceNow Impact
        
    
    
      
    
        
            Increase adoption, optimize platform health, and see value faster. Try our AI- and human-powered product.
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Support 
        
    
    
      
    
        
            Find support wherever you are. Search our exhaustive knowledge database for solutions to common issues, best practices, and more.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Expert services 
        
    
    
      
    
        
            Get a team of experts to support your implementation, improve your instance health, or anything in between.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Training and certification  
        
    
    
      
    
        
            Turn knowledge into measurable outcomes when you train with us. Boost your career with a globally recognized ServiceNow certification.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Partners 
        
    
    
      
    
        
            Add more value with the right ServiceNow partner who has expertise tailored to your business needs.
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Community 
        
    
    
      
    
        
            Connect, share, learn, and collaborate with over 600,000 like-minded individuals in the ServiceNow user community.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Product documentation 
        
    
    
      
    
        
            Learn how to use our products, find answers to your technical questions, and explore products by release.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
    
    
    
        
    
 
    
 
            
        
            
                Resources
            
            
            
                
    
    
    
    
    
        
    
    
    
    
    
        
   
   
   
   
   
   
   
        
    
        Get Ebook 
        
    
        
            
    
        
            Find out why IT asset management should be a top C-suite level priority.
        
    
        
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
   
   
   
   
   
   
   
        
    
        Watch Video
        
    
        
            
    
        
            Manage all your IT assets on the same platform, from hardware to software and on-premises to hybrid cloud environments.
        
    
        
         
    
    
    
    
    
    
        
        
        
    
    
    
    
    
    
    
    
    
    
    
        
   
   
   
   
   
   
   
        
    
        See Latest Release
        
    
        
            
    
        
            The ServiceNow AI Platform connects people, functions, and systems across your business. Check out the latest apps and capabilities.
        
    
        
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
    
        
    
        
    
        
    
 
    
    
    
        
        
    
        Featured resources
        
    
        
        
            
        
            
        
            
        
            
                 
    
    
        
        
            See All Resources
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
        
        EBOOK
        
    
        Spend-Smart IT Asset Management
        
    
        
        
            
                 
    
    
        
        
            Get Ebook
        
        
    
    
    
    
    
    
    
    
    
            
        
    
 
    
        
  
  
    
   
   
   
   
   
   
   
    
    
        Ebooks
        
    
    
    
      
        
          How Innovative Companies Transform and Why It Matters
        
        
      
    
      
        
          Same Cyberthreat, Different Story
        
        
      
    
  
    
        
  
  
    
   
   
   
   
   
   
   
    
    
        White Papers
        
    
    
    
      
        
          Modernize and Automate IT Asset Management
        
        
      
    
      
        
           IT Asset Discovery: From Visibility to Workflow
        
        
      
    
  
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        What the industry experts are saying
        
    
        
            
    
        
            See how ServiceNow Software Asset Management stacks up in the SAM market.
        
    
        
        
            
                 
    
    
        
        
            Get Gartner Report
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
        
    
        Look who’s winning with ServiceNow
        
    
        
            
    
        
            See how companies like yours use IT Asset Management for actionable insight into asset use and costs.
        
    
        
        
            
        
            
                 
    
    
        
        
            View All Stories
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
        
            
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
      
    
        
            Uniper saved €2M in cost reduction and efficiencies with connected IT.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
            Read Story
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
      
    
        
            Covéa Insurance saw £450K+ estimated ROI for asset management in first year.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
            See Case Study
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
      
    
        
            Cox Automotive streamlined software asset management with one centralized platform.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
            Find Out How
        
        
    
    
    
    
    
    
    
    
    
      
    
  
        
        
    
 
    
 
            
        
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Talk to an expert
        
    
        
            
    
        
            Connect with us to learn more about our single-platform solution for managing your assets.
        
    
        
        
            
                 
    
    
        
        
            Contact Us
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
        
        
        
    
        
    
     
 
    
 
 
    
 
 
            
            
    
    
     
        
            
            Contact
        
        
            
            Demo