Put your data to work. All your data, all your workflows. All on a single platform.
    
        
            
    
        
    
            
            
            
            
    
    
    
    
    
    
    
    
         
        
        
    
    
    
  
  
    
        
    
    
        
    
    
    
    
    
    
    
        
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Workflow Data Fabric
        
    
        
            
    
        
            Data fabric connects all of your data, wherever it resides, on one unified platform. Fuel AI agents with the right information to take action—across every corner of your business.
        
    
        
        
            
        
            
        
            
                 
    
    
    
    
    
    
        
        
            Watch Video (1:01)
        
        
    
    
    
    
    
            
                 
    
    
        
        
            Get Product Brief
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    Workflow Data Fabric
     
    
    
        
        
            Contact Us
        
        
    
    
    
    
    
    
    
    
    
    
        
    
        
    
        
    
        
    
        
            
                Benefits
            
        
            
                Related Products
            
        
            
                Customers
            
        
    
 
    
    
    
        
        
    
        Let's put your data to work
        
    
        
            
    
        
            Power your AI agents, workflows, and analytics with real-time data from any source, all from within our single platform. Turn data into AI-powered action with end-to-end governance.
        
    
        
        
            
        
            
        
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
        
    
        Connect your data
        
    
        
            
    
        
            Bring structured, unstructured, and streaming data onto the AI platform for business transformation. No need to duplicate, transfer, or build custom integrations.
        
    
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
        
    
        Understand your data
        
    
        
            
    
        
            With data that’s contextualized to your business, workflows grow more efficient. Personalize experiences and speed resolutions while helping AI agents get smarter.
        
    
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
        
    
        Act on your data
        
    
        
            
    
        
            Integrate and automate data on one platform, cutting costs by up to 70%1. Use data to deploy AI agents across your business, streamlining complex processes and reaching peak ROI.
        
    
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
        
    
        Govern your data
        
    
        
            
    
        
            Keep data safe and compliant without slowing innovation. Use comprehensive rules and guardrails that let teams and AI agents act securely on data.
        
    
        
        
    
    
 
    
    
        
    
    
    
    
    
        
        
    
        
            
    
        
            1 ServiceNow TCO analysis of Integration Hub versus third-party integration platform as a service (iPaaS) and actual cost to build complex spokes.
        
    
        
        
    
        
     
    
 
    
        
    
    
        
        
    
        Trusted by industry leaders
        
    
        
        
            
        
            
        
    
        
            
        
            
                
                
            
                
                
            
                
                
            
                
                
            
                
                
            
                
                
            
                
                
            
                
                
            
                
                
            
        
            
        
    
 
 
    
    
        
    
    
    
    
    
        
        
    
        Introducing Workflow Data Network
        
    
        
            
    
        
            Integrate real-time data and fuel AI agents with a complete network of data partners—from data lakes and apps to open-source systems. Seamlessly connect all your data on a single platform designed to turn insights into action.
        
    
        
        
    
        
     
    
 
    
        
    
        
    
        
    
        
            
                Data Partners
            
            
            
                
    
    
    
    
        
    
    
    
    
    
        
        
    
        Meet our data partners
        
    
        
            
    
        
            Connect with certified platform partners for data integration using zero-copy patterns and more.
        
    
        
        
    
        
     
    
 
    
 
            
        
            
                Analytic App Partners
            
            
            
                
    
    
    
    
        
    
    
    
    
    
        
        
    
        Meet our app partners
        
    
        
            
    
        
            Connect with certified platform partners for data integration using zero-copy patterns and more.
        
    
        
        
    
        
     
    
 
    
 
            
        
            
                Open Source Partners
            
            
            
                
    
    
    
    
        
    
    
    
    
    
        
        
    
        Open source reach
        
    
        
            
    
        
            The most popular enterprise open-source databases, certified by ServiceNow for AI-powered use cases.
        
    
        
        
    
        
     
    
 
    
 
            
        
    
    
 
    
    
    
  
  
    
        
    
    
        
    
    
    
    
    
    
    
        
    
        
    
        
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Live data access, zero delays
        
    
        
            
    
        
            Zero Copy Connectors deliver instant, secure, zero-copy access to data from leaders like BigQuery, Snowflake, Databricks, Oracle, and more. This way, your workflows and AI agents run on real-time, contextual data—not endless copies.
        
    
        
        
            
        
            
        
            
        
            
        
            
                 
    
    
        
        
            Learn More
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
        
    
        Related products and capabilities
        
    
        
        
            
        
    
    
        
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
        ServiceNow AI Agents
        
    
    
      
    
        
            Enhance your team’s productivity with AI agents that orchestrate workflows, integrations, and data across your business.
        
    
    
    
    
    
    
    
    
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
        RaptorDB
        
    
    
      
    
        
            Gain speed and scale with a database made for ServiceNow workloads.
        
    
    
    
    
    
    
    
    
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
        Stream Connect for Apache Kafka
        
    
    
      
    
        
            Produce and consume Kafka events at scale in ServiceNow workflows.
        
    
    
    
    
    
    
    
    
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
        Integration Hub
        
    
    
      
    
        
            Reduce ServiceNow integration costs with more than 200 spokes and custom connectors.
        
    
    
    
    
    
    
    
    
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
        Process Mining
        
    
    
      
    
        
            Make continuous improvements to process performance across ServiceNow and third-party systems. 
        
    
    
    
    
    
    
    
    
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
        Robotic Process Automation (RPA) Hub
        
    
    
      
    
        
            Integrate legacy systems and automate repetitive tasks. Orchestrate and manage robots centrally.
        
    
    
    
    
    
    
    
    
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
        Automation Center
        
    
    
      
    
        
            Make it easy for admins to find and configure ServiceNow AI Platform apps and capabilities.
        
    
    
    
    
    
    
    
    
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
        ServiceNow Lens
        
    
    
      
    
        
            Scan, understand, and activate on-screen data for faster understanding, explanation, and resolution of complex issues.
        
    
    
    
    
    
    
    
    
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
    
    
    
        
    
 
    
        
    
        
    
        
    
        
    
        
    
        
            
            
    
    
    
    
    
    
    
        
    
        
    
        
    
        
    
        
    
        
    
    
               
    
    
    
    
    
    
            
                
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
        “We are proud to bring Workflow Data Fabric to market, giving our joint customers the capabilities they need to understand and act on real‑time data across the enterprise.”
        Jason Wojahn
        Global Head of ServiceNow Business Group, Cognizant
        
    
    
    
    
    
    
    
    
    
    
    
        
            
        
            
        
    
 
    
 
            
        
            
            
    
    
    
    
    
    
    
        
    
        
    
        
    
        
    
        
    
        
    
    
               
    
    
    
    
    
    
            
                
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
        “We’re augmenting out-of-the-box risk and compliance workflows with low-code, in-platform RPA, and our own GenAI LLM to boost process efficiency, effectiveness, and experience.”
        Anirban De
        Head of Technical Automation and Assurance, Uber Technologies, Inc.
        
    
    
    
    
    
    
    
    
    
    
    
        
            
        
            
        
    
 
    
 
            
        
            
            
    
    
    
    
    
    
    
        
    
        
    
        
    
        
    
        
    
        
    
    
               
    
    
    
    
    
    
            
                
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
        “With AI built into the ServiceNow platform, we deliver a unified employee experience faster. Agentic AI will allow us to be more proactive and we expect our great results to exponentially increase.”
        Sunil Tulyani
        Service Management Platform Leader, Eaton
        
    
    
    
    
    
    
    
    
    
    
    
        
            
        
            
        
    
 
    
 
            
        
            
            
    
    
    
    
    
    
    
        
    
        
    
        
    
        
    
        
    
        
    
    
               
    
    
    
    
    
    
            
                
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
        “Our pharmacy financial management process was completely repeatable and a big waste of time for our customer service team. RPA was the perfect solution.”
        Kevin Goode
        CIO, Inmar Intelligence
        
    
    
    
    
    
    
    
    
    
    
    
        
            
        
            
        
    
 
    
 
            
        
            
            
    
    
    
    
    
    
    
        
    
        
    
        
    
        
    
        
    
        
    
    
               
    
    
    
    
    
    
            
                
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
        “Stream Connect allows us to ingest much of this data in real time and automate mission-critical telecom workflows, resulting in a 97% improvement in our mean time to repair versus our legacy processes. This is crucial given telecom outages can cost $6,000 per minute.”
        Stephen Bingemer
        Senior Solutions Architect, DISH Network
        
    
    
    
    
    
    
    
    
    
    
    
        
            
        
            
        
    
 
    
 
            
        
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Talk to an expert
        
    
        
            
    
        
            Connect with us and discover how ServiceNow can help you transform your business with modern digital workflows.
        
    
        
        
            
        
            
                 
    
    
        
        
            Contact Us
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    Home
    
    ServiceNow AI Platform
    Workflow Data Fabric
    
    
 
        
        
        
    
        
    
     
 
    
 
 
    
 
 
            
            
    
    
     
        
            
            Contact
        
        
            
            Demo