Put AI to work for automotive Unlock the power of our AI platform to modernize your business from research and development to customer service. Boost efficiency, quality, and innovation across the entire vehicle lifecycle. Get Report Read AI Report
Learn how Stellantis used ServiceNow's AI Agents to streamline their entire business Watch Video
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Discover automotive solutions See how you can accelerate innovation and efficiency while boosting operational resilience and profitability.
Sales and Service
CRM for Automotive Improve dealer efficiency and enhance the customer experience
Supporting Links Manufacturing Commercial Operations CRM Demo
Supply Chain
Supplier collaboration and risk management Orchestrate business processes to grow resilience and reduce costs in the supply chain.
Supporting Links Sourcing and Procurement Operations Supplier Lifecycle Operations Supply Chain Risk Demo
Design and Engineering
Streamline the innovation process Help accelerate time to market and improve quality of new vehicle launches, while promoting cross-team collaboration.
Supporting Links Strategic Portfolio Management App Engine
Production
Boost efficiency through factory transformation Maximize plant productivity by enabling higher uptime, improved cybersecurity, and a better connected workforce.
Supporting Links Operational Technology Management
Human Resources
Enhance factory employee experience Automate routine tasks, improve employee experiences, and streamline talent management for the entire workforce.
Supporting Links HR Service Delivery (HRSD) Frontline Employee Demo
Quality Process Management
Quality issue investigation and resolution Expedite the ability to identify, contain and resolve quality issues found during and after vehicle launch.
Supporting Links App Engine Quality Process Demo
Featured products Explore this selection of ServiceNow® products that help fuel automotive growth.  Operations Technology Management Change factory assets in real time, reduce production downtime, and promote quality in manufacturing. Explore How Manufacturing Commercial Operations Optimize recall coordination, upgrade warranty and claims management, and elevate customer service. Explore How Strategic Portfolio Management Prioritize automotive innovation projects, manage resources effectively, and align product portfolios.  Explore How Source to Pay Streamline procurement, manage supplier relationships, and keep automotive production on schedule.  Explore How Manufacturing Employee Experience Make it easy for employees to get help and guidance. Offer self-service and streamlined case resolution. Explore How App Engine Fuel business growth with a low-code visual app environment and engage developers of all skill levels. Explore How
Driving growth with AI Stellantis utilizes AI platform to boost efficiency across its entire business. Read Story
Scania drives employees toward a fully digitalized future Scania adopts ServiceNow’s AI platform to reduce siloes and boost company efficiency. Read Story
NSK enhances security for smooth supply chain operations NSK partners with ServiceNow and achieves 2x faster low-risk incident resolution.  Get Case Study
T-Systems elevates project management excellence T-Systems uses ServiceNow to support more than 1,000 clients from all regions and sectors.  Find Out How
Featured resources View All Resources
AI in Manufacturing Explore how you can harness the power of AI to transform your business. Read Ebook
Ebooks AI in Manufacturing Videos Operational Technology Management
ServiceNow helps the world work better Contact us Talk to an expert to find out how to put AI to work for automotive operations.  Explore events Join us at an event and see how ServiceNow makes the world of work, work better for the automotive industry.    Find a partner Use our Partner Finder tool to search for your perfect partner. 
Frequently asked questions Expand All Collapse All How does ServiceNow support digital transformation in automotive factories?
ServiceNow embraces digital transformation by centralizing data across factory systems, automating asset management, and using predictive analytics to optimize production. This helps to improve uptime, quality control, and flexibility to meet changing demand, all while also helping lower operational costs and driving efficiency. 
What role does ServiceNow play in automotive supply chain resilience?
ServiceNow’s supply chain solutions provide real-time visibility, helping automotive companies to manage multiple suppliers to identify risks, respond to disruptions, and aid timely deliveries.
How can ServiceNow assist in managing complex research and development projects in automotive?
ServiceNow’s Strategic Portfolio Management empowers automotive research and development teams to prioritize projects, manage budgets, and align innovations with market needs. 
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