Lead-to-cash is a business process encompassing all activities and tasks involved in selling to customers, fulfilling orders, and delivering ongoing services.
Salesforce automation is software that automates a business’s sales processes, including lead and opportunity management, sales forecasting, and territory management.
CPQ is a process that intelligently guides every product, pricing, and quoting decision across every channel to deliver fast, accurate, and customer-centric deals. CPQ enables faster sales cycles and a better buyer experience, with less manual work.
Order management involves tracking and coordinating orders from inception to fulfillment, making sure processes are efficient among teams, software, and partners.
Omnichannel is a seamless, integrated approach to sales, support, and service across multiple channels, including online, in-store, and mobile.