Telecommunications Network Inventory
Consolidate network inventory and enable lifecycle automation for resources and services on a single platform.
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Overview
One platform for enterprise automation
Use digital workflows to manage resource lifecycles and build credible network inventory as a single source of truth. Automate essential processes and run them from the ServiceNow AI Platform®, a single system of action for the enterprise. 
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Featured capabilities of Telecommunications Network Inventory
Telecommunications Network Inventory groups key capabilities that can scale with you as your needs change.
Inventory Configurable Workspace
Gain visibility into inventory operations with personalized, configurable workspaces. 
Network Inventory Data Model
Use Configuration Management Database (CMDB) classes that align with industry standards. 
Equipment Models and Templates
Model equipment and design complex templates quickly with easy, self-serve tools. 
Rack Visualization
Provide accurate representation of racks and effectively manage, maintain, and utilize rack capacity. 
Hardware Asset Management
Reduce costs and minimize risks for hardware and consumable assets. 
Design and Assign
Automate network service creation with workflows to auto-assign the necessary equipment. 
Circuit User Interface
Manage and visualize logical and physical circuit details and connectivity. 
Topology Visualization
View representations of complex network topologies and drill down to details. 
Planned Revisions
Implement strategic network changes using future state versions of network connections and inventory. 
Number Management
Define and assign numbers, ranges, and blocks for telephone, IP address, VLAN, and LAG. 
Cable and Fiber Strand Management
Create cable connections between sites and network inventory elements. 
TM Forum Open APIs
Manage inventory with an industry-standard interface. 
Do more with Telecommunications Network Inventory
Combine Telecommunications Network Inventory with other products to create a powerhouse technology platform. Deliver always-on digital services and amazing user experiences, with increased security and minimized risk. 
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Put AI to work for people
Empower your people with business-ready AI from ServiceNow. From the front office to the back office and all in between, our intelligent platform harnesses AI to put smart answers at your employees’ fingertips, letting you translate that intelligence into action.
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“Working with ServiceNow to develop Telecom Network Inventory was a great collaboration to create a tool that could help us address an industry-wide challenge.” Jon Summers Senior VP of IT and CIO, AT&T Read Story See All Case Studies 
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Dive into overview articles on a variety of topics related to Telecommunications Network Inventory. 
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Benefits
Benefits
Redefine service experience with consolidated, accurate network inventory to automate the resource and service lifecycle with Telecommunications Network Inventory. 
Automate resource and service lifecycles
Deliver services fast and address issues proactively with accurate inventory. Enhance operational efficiency by uniting customer service processes across the enterprise and network. 
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Simplify your data
Consolidate inventory data so you can manage resources and services quickly and easily. Capture, store, and maintain data for the resource lifecycle as a single source of truth. 
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Optimize resources
Get the most out of your network investments with reliable resource information. Use digital workflows for clear visibility into resource and service lifecycles across the enterprise. 
Platform
Built on the ServiceNow AI Platform
Telecommunications Network Inventory includes AI-powered platform capabilities so you can improve your service experience with accurate network inventory. Transform your business with a single, unifying platform for the enterprise. 
One platform to make work flow
ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward.
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Workflow automation
Build, monitor, and optimize highly efficient no-code automated workflows. Reduce costs, increase productivity, and eliminate repetitive inventory tasks.
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Workspaces
Deliver experiences that engage teams and supercharge productivity in a single, configurable workspace. Deepen visibility into your operations with personalized dashboards. 
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Central repository
Get full visibility into your IT environment and make better decisions. Maintain accurate resource lifecycle data and build a credible network inventory as a single source of truth. 
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Security lives at the center of all we do
Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe.
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Plans and Packages
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What You Get
Telecommunications Network Inventory simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.
Key features for Telecommunications Network Inventory Inventory Configurable Workspace
Gain visibility into inventory operations with personalized, configurable workspaces. 
Network Inventory Data Model
Use Configuration Management Database (CMDB) classes that align with industry standards. 
Equipment Models and Templates
Model equipment and design complex templates quickly with easy, self-serve tools. 
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Support
Find support wherever you are. Search our exhaustive knowledge database for solutions to common issues, best practices, and more.  
Expert services
Get a team of experts to support your implementation, improve your instance health, or anything in between.  
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Partners
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Community
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Product documentation
Learn how to use our products, find answers to your technical questions, and explore products by release.  
Resources
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Find out why a process-led approach to telecom inventory management can boost your accuracy and minimize risk. 
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Talk to an expert
Connect with us to put AI to work and unify your entire telecommunications operation, from customer to network, on a single platform. 
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