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March 31, 2025 2 min Your go-to marketplace for AI agents Launch Email
Alix Douglas
Alix Douglas GVP, Global Technology Partnerships, ServiceNow
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At ServiceNow, we’ve worked hard to make the ServiceNow Store the first stop for business transformation. ​Today, I’m excited to announce a redesigned user experience and simplified store layout that make it easier to tap into innovation, put AI agents to work for people, and drive value for your organization.

What is the ServiceNow Store?

The ServiceNow Store is a digital marketplace for AI agents and thousands of ready-to-use applications. These include both ServiceNow® products and solutions from our partners.

Every application in the store is security-certified to help ensure the listing is accurate and the app doesn’t introduce risk into any ServiceNow instance. Departments across the enterprise can use these trusted applications to complement and extend ServiceNow, empowering them to do more—faster.

Tenon Marketing Automation page in the ServiceNow Store marketplace for AI agents

For example, marketing teams can build and execute campaigns with marketing automation solutions from ServiceNow partner Tenon.

IT departments can use AutomatePro to accelerate their ServiceNow upgrades, testing, and documentation at every stage of the DevOps lifecycle. Finance teams can access enterprise-scale IT financial management capabilities with solutions from partners such as Nicus.

One customer told us, “With the ServiceNow Store, we’ve been able to find applications that are tailored to the specific needs of our industry and use cases. This has given us the opportunity to dive deeper into ServiceNow and get even more value from the platform.”

What’s new in the ServiceNow Store?

Investing in our partner ecosystem, we’re offering a broader, more innovative range of industry- and domain-specific integrations, applications, and offerings in the store—so that you can bring AI to every corner of your business.

With the improved ServiceNow Store, it’s easier than ever to tap into our partners’ business, industry, and technology expertise—and get even more from your investment in ServiceNow.

Here’s what you’ll find in the refreshed store experience:

  • A new category of listings for AI agents from our ecosystem
  • An elevated interface and improved searchability for ease in finding the right solutions for your unique needs
  • An integrated, intelligent store agent that provides personalized, AI-powered recommendations
ServiceNow Store apps and solutions screenshot
With the ServiceNow Store, we’ve been able to find applications that are tailored to the specific needs of our industry and use cases. ServiceNow customer

The next wave of innovation

The ServiceNow Platform brings together powerful AI, data, and workflows to give partners the flexibility they need to build AI agents that work together to take action on end-to-end business processes.

Our new AI Agent Studio makes it easy to manage the entire AI lifecycle. It offers a conversational interface that guides users through the process of creating custom AI agents that automate workflows across IT, HR, customer service, and other areas.

Discover, integrate, innovate

With a refreshed design, AI-powered recommendations, and an ever-expanding ecosystem of trusted solutions, the ServiceNow Store is your gateway to smarter, faster business transformation.

Whether you're looking to enhance workflows, integrate AI agents, or tap into industry- or domain-specific expertise, the store makes it easier than ever to find the right solutions.

Explore the redesigned ServiceNow Store for yourself and unlock the full potential of ServiceNow for your organization.

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