AI without workflows is just expensive advice Most companies have AI. Few have the data to ground it, the workflows to deploy it, and the security to govern it. ServiceNow® is the only platform built for all of it, so AI doesn't just think. It acts. See AI Control Tower Request Demo Actions speak louder.Meet ServiceNow Otto. ServiceNow Otto is the one AI experience for every person in your organization. You ask. Work gets done, from start to finish, on the platform that already runs your business. Learn More See Highlights Knowledge 2026:Relive moments that matter Knowledge 2026 just wrapped up, but the excitement is still buzzing! The event was packed with awesome experiences and hands-on learning. Catch the highlights and boost your AI skills! Watch On Demand Explore Sessions
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 of the Fortune 500®      98%
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 workflows                ServiceNow is the AI control tower
for business reinvention Explore Platform Discover ServiceNow Otto Sense any data Your enterprise data contextualized in real-time. Now AI understands your business, not just the internet. Decide with context Any AI model, grounded in your enterprise context and data to make aligned, auditable decisions. Act across workflows Autonomous workflows execute across every application and department, turning AI into real business outcomes. Secure at scale Built-in guardrails ensure every AI action and identity is secure, compliant, and approved as it happens. Meet ServiceNow Otto ServiceNow Otto™ puts AI to work for every person in the organization and across every workflow. You ask. ServiceNow Otto gets work done, from start to finish, on the platform that already runs your business. Learn More
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WORKFLOWS IT CRM Employee Experience Risk and Security App Development IT leaders are made in this moment Your Autonomous Workforce is already on the way. Ground, govern, and guide every AI action towards real business outcomes. Learn More CRM built to help customers, not just track them End the runaround. Resolve cases, close deals, and serve customers with a platform built for action. Learn More Stop searching, start solving AI that's not just talk. It knows your business and gets work done end to end. Learn More Security built to act, not just alert One AI platform that sees every asset, identity, and vulnerability so your team can defend instead of just respond. Learn More Build anywhere, run on ServiceNow Vibe code from the tools your team already uses. Every app that lands on ServiceNow is governed, connected, and built to run across your enterprise from day one. Learn More Explore Solutions Replay UNITE
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5M ServiceNow workflows per month. Video CTA Learn More 2.5M AI-powered interactions in less than a year. Video CTA Learn More 25% faster customer response time. Video CTA Learn More 66% reduction in IT service costs. Video CTA Learn More 97% routing accuracy for the AI Agent. Video CTA Learn More See why the world’s top organizations choose ServiceNow Ranked #1 in the Building and Managing AI Agents Use Case Video CTA 6x Consecutive Leader in Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms Video CTA ServiceNow named a leader in 4 Gartner® Magic Quadrant™ Reports Video CTA ServiceNow named a leader in the 9 Forrester Wave™ Reports Q1, Q2, Q3, Q4 2025, Q2, Q4 2024, and Q4 2023 Video CTA
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View Workflow View Analyst Reports ANNOUNCEMENT Meet ServiceNow Otto, the new way to put AI to work We've reimagined Now Assist, Moveworks, and AI Experience into ServiceNow Otto, one AI experience that turns intent into enterprise work. You ask. ServiceNow Otto completes the work. Video CTA Read Press Release BLUEPRINT ServiceNow’s Blueprint for Agentic Business Video CTA Get Blueprint REPORT The CX Shift: A Study of Customer Expectations in the AI Era Video CTA Read Report PRESS RELEASE ServiceNow + Armis close the visibility gap for managed, unmanaged, and IoT devices Video CTA Read Press Release Explore all the ways ServiceNow can put AI to work for your people. Connect with us Talk to a ServiceNow expert and see how a single platform can solve your most pressing needs. Explore demos See it in action. Get hands-on with the ServiceNow AI Platform.
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