ESRI and ServiceNow - Digital Geographical Service... - ServiceNow Community
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John Spirko
ServiceNow Employee
ServiceNow Employee

Geography-based Employee Services – Todd Adams, Manager, ESRI Employees that use Geo-Based Digital Services (dispatchers + Asset Service techs) Demonstration - Asset locations and map layers - Work dispatch Demonstration – In-building versus typical address locations (find that server down to the row and rack space, not just a street address) CMDB Models and Asset Layers Geography-based Public Services – John Spirko, Senior Executive Architect, ServiceNow Transient assets – How a map can be used to schedule work against an item that’s not in your ServiceNow database Maps in Service Requests Use case / Demo Automation based on geography Use cases / Demo