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Interest Groups

Join others in your industry and similar roles to learn more about the impact of successfully automa...

922 Posts

ServiceNow User Groups SNUGS

The ServiceNow User Group (SNUG) Program provides an interactive forum both on-line and in person fo...

10259 Posts

CWF SC Community

*Internal only* Technical Solutioning knowledge collaboration. Crowd sourcing CWF technical knowledg...

470 Posts

Amazon Connect

ServiceNow Voice with Amazon Connect combines the power of ServiceNow’s automated workflows with the...

37 Posts

DT Developer Community

A dedicated virtual space where ServiceNow-DT developers collaboratively discuss, share knowledge, a...

378 Posts

Activity in Groups

QLD ServiceNow Enthusiasts - November 2025

Hi all, Our November QLD user group session is booked in, and remember the invite is open to anyone.   We'll have the usual open room conversations, our new "ServiceNow AMA" segment and @Chelsea Abel cover the new stuff in Knowledge Management (unfo...

  • Event

Start a chapter in your city!

Looking to build connections and bring your community together? Apply to become a Meetup Organizer by filling out our interest form!

  • Question

REGISTER TODAY: 2025 Colorado SNUG is next week!

Hello SNUG Members!   We are less than a week away from our next in-person Colorado SNUG, on October 23rd, 2025 in Denver! This meeting will feature an exciting agenda of user speakers, updates from ServiceNow experts, and community discussions with ...

  • Event

Make the Web Work for You: Try the Text Adjust Neurodiversity Tool

  Navigating the web isn’t always easy—especially if you’re someone who processes information differently. Whether you're living with dyslexia, ADHD, autism, or another neurodivergent condition, everyday websites can sometimes feel like a maze of har...

  • blog

Fri, Oct 10th: FINAL DAY TO REGISTER for the NC SNUG

Due to the Monday holiday and Metlife's strict security requirements the registration for the NC SNUG will close this Friday Oct 10th as we have to provide names to security by EOD Friday. If you haven't yet registered and are hoping to come to the S...

  • Question

Amazon Connect + ServiceNOW

Hello,  Facing few issues while setting up Amazon Connect + ServiceNOW instance.  1/ For Amazon Connect and ServiceNOW integration, ServiceNOW integration provides V1 Lex Bot though now AWS has stop creating new V1 Lex bots, and the migration from V1...

  • Question

ServiceNow Zurich Release

Se tem uma coisa que me empolga no universo ServiceNow é a chegada de uma nova release. A cada seis meses, a plataforma se reinventa, e a Zurich (Q4 2025) não é exceção.   Esta release marca o fechamento da série alfabética e abre as portas para um...

  • Article

Great Cincinnati SNUG Meeting Yesterday - October 15, 2025

Thanks to everyone who joined us for yesterday’s Cincinnati SNUG meeting!It was great to reconnect with familiar faces and welcome new members to our community. Special thanks to our three customer presenters for sharing their ServiceNow experiences ...

  • blog

HRSD Enhancement

I have a general question regarding HRSD improvement opportunities. Does anyone have any research and/or recommendations for improving HRSD incident triage, intake, workflow standardization, and automation?

  • Question

Mastering IT Investment Management Workshop

Join us for the Mastering IT Investment Management Workshop for Public Sector, presented by your ServiceNow team.   During this session, we'll explore Enterprise Architecture and Asset Management to understand how ServiceNow can help agencies gain vi...

  • Event
  • In Person
  • workshop

Strategic Portfolio Management Workshop

Join us on Thursday, November 6th for the Strategic Portfolio Management (SPM) Workshop for Public Sector, presented by your ServiceNow team.   During this session, we'll explore how agencies can leverage SPM to respond to changing priorities by cont...

  • Event
  • In Person
  • workshop
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