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AUTHOR
Ian Krieger
APJ Innovation Officer
Ian Krieger is an innovation officer at ServiceNow for Asia Pacific and Japan (APJ). Before that, he was a regional chief technology officer at ServiceNow and has two decades of experience leading end-to-end transformation in highly regulated industries.
Ian has delivered major programs across government, financial services, and telecommunications, spanning platform strategy, cloud migration, service modernization, and AI-enabled operations. Known for translating complexity into clarity, Ian connects C-suite ambition with real-world execution.
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