Anticipate needs with efficient IT and digital operations
Use AI to get ahead of issues and quickly pivot to meet employee and customer needs. Run a technology org built for the dynamic digital age.
Watch Video (2:01) Read Ebook
Enterprise IT & Digital Operations Contact Sales Explore Solutions Featured Products Customer Stories Featured Resources
Power up your digital operations
Click to explore our solutions by objective or industry to strengthen your business capabilities.
Business Objectives
Drive Technology Best Practices
Automate and optimise technology service operations
Deliver extraordinary experiences and productivity by optimising technology service operations.
Related products  IT Service Management IT Operations Management
Optimise Technology Use and Spend
Optimise technology spend and mitigate risk
Plan technology and manage related assets. Align teams and drive collaboration while reducing costs and risks to maximise technology value.
Related products IT Asset Management Application Portfolio Management
Deliver Strategic Tech Initiatives
Deliver business outcomes with confidence
Consolidate work planning and delivery, align all work to strategy and accelerate value delivery across the enterprise. 
Related products Strategic Portfolio Management Application Portfolio Management
Industry
Banking
Modernise and transform IT
Accelerate IT transformation and quickly migrate to the cloud. Safely innovate by effectively assessing and responding to cloud security and risks.
Related products IT Service Management IT Operations Management
Telecom
Deliver customer-centric network operations
Use one platform to elevate network service and operations. Deliver better customer experiences by maximising the availability and quality of service.
Related products Telecom Service Operations Management Telecom Service Management
Global Public Sector
Achieve digital acceleration
Accelerate digital transformation with emerging technologies. Increase efficiency and reduce costs with modernised technology.
Related products IT Service Management Strategic Portfolio Management
Technology Providers
Update technology and streamline spend
Accelerate IT transformation to drive enterprise service efficiencies and reduce operating costs.
Related products IT Service Management IT Operations Management
Healthcare Provider
Modernise technology stack and streamline IT spend
Modernise technology service operations and internal technology stack. Drive enterprise service efficiencies and care.
Related products IT Service Management Strategic Portfolio Management
Manufacturing
Update technology stack and streamline spend
Update your ERP ecosystem to realise cost savings and accelerate productivity.
Related products App Engine Automation Engine
Featured products
Achieve your strategic business goals with offerings from the ServiceNow portfolio.
IT Service Management
Transform the impact and delivery of IT with resilient, productivity-boosting services.
Learn More
IT Operations Management
Use AIOps, insights and automation to predict issues and streamline resolutions.
Learn More
IT Asset Management
Automate the software, hardware and cloud asset lifecycle to cut costs and risk.
Learn More
Strategic Portfolio Management
Align your organisation on a single platform to deliver the outcomes that matter.  
Learn More
Application Portfolio Management
Align your apps with business strategy. Reduce risk and lower costs while accelerating cloud adoption.
Learn More
Load More
Cathay automates to improve customer experience
Learn how Cathay, Hong Kong's largest air carrier, established a modern, centralised platform to manage IT services and gain more visibility over processes.
Read Story View Demo
Premise Health standardises ITSM for increased transparency and efficiency
After a merger, Premise Health had to reconcile different IT approaches and tools. Learn how Strategic Portfolio Management helped them simplify and standardise operations.
Read Story View Demo
Deloitte achieves new levels of productivity
Deloitte wanted to automate and digitise workflows more broadly. Learn why it chose ServiceNow as the foundation for its global digital transformation strategy.
Read Story  Watch Demo
SAS secures its digital-first airline
SAS consolidates six separate systems into one to strengthen cyber security incident management–allowing it to respond faster to threats.
Read Story View Demo
Novant Health enhances IT service to deliver great patient care
Despite embracing automation and AI, Novant Health's IT team still had a high volume of incidents. Learn how an out-of-the-box ITSM solution saved them 1,000+ hours.
Read Story Watch Demo
The AI platform for business transformation
Put AI to work today with a trusted AI and data platform, purpose built for work and actionable in every corner of your business. 
Explore AI
Generative AI
Turn on pre-built AI with Now Assist for agents, employees, customers and developers.
Intelligent chatbot
Answer questions, resolve common issues and kick off workflows instantly with a virtual assistant.
Process mining
Enable fast, data-driven improvements with process mining.
Now Platform
Deploy AI built directly into a single, trusted enterprise platform. 
Realise value faster with ServiceNow Impact 
Access expertise, best practices and recommendations with ServiceNow Impact. Adopt products more quickly, optimise platform health and realise value faster.
Know More