Gain the insights to move from strategy to business outcomes. Align your organisation on a single platform with Strategic Portfolio Management.
FORMERLY ITBM Strategic Portfolio Management (SPM)
Deliver business outcomes with confidence by consolidating all your work and aligning it on a single, AI-driven cloud platform. Connect strategy with delivery to provide 360º of visibility so you can speed value across the organisation.
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SPM Overview
One platform for enterprise automation
Break down silos and gain visibility across the enterprise, equipping business leaders with the information they need to make decisions and meet goals quickly. Unify data and workflows on the ServiceNow AI Platform, a single system of action for the enterprise.
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Featured apps and capabilities for Strategic Portfolio Management
SPM groups key applications and capabilities into packages that can scale with you as your needs change.
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Break down barriers with generative AI to deliver customer value quickly.
Strategic Planning
Connect strategy to execution with end-to-end planning in a single workspace.
Scenario Planning
Simulate and compare investment scenarios to align your portfolio with your business strategy. 
Investment Funding
Manage funds based on business needs and your organisation’s strategic objectives.
Agile Development
Manage scrum or development work throughout the lifecycle from a unified backlog of tasks.
 Scaled Agile Framework (SAFe)
Align Agile software and product development efforts for speed and efficiency. 
Project Portfolio Management
Gain visibility into traditional, agile and hybrid work to optimise portfolios.
Demand Management
Capture, assess and manage demands from the business in one location.
Collaborative Work Management
Empower teams and simplify work with a hub for planning, visualisation and collaboration.
Resource Management
See staff availability, allocation and capacities for all work tracked in ServiceNow.
Innovation Management
Capture new ideas from across your organisation in a single location.
Digital Portfolio Management
Make informed decisions with a unified view of services, products and apps.
Release Management
Plan, design, build, configure and test hardware and software and software releases with precision.
Predictive Intelligence
Simplify and accelerate everyday work with built-in machine learning.
Virtual Agent
Resolve issues fast with an intelligent chatbot that understands simple, human language.
Process Mining
Improve outcomes by optimising process flows to streamline work.
Performance Analytics
Anticipate trends, prioritise resources and continuously improve with real-time analytics.
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Do more with Strategic Portfolio Management
Combine Strategic Portfolio Management with other products and apps to create a powerhouse technology platform. Differentiate your business with the secure and resilient technology delivery.
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Put AI to work for people
Empower your people with business-ready AI from ServiceNow. From the front office to the back office and all in between, our intelligent platform harnesses AI to put smart answers at your employees' fingertips, letting you translate that intelligence into action.
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"ServiceNow brings state-of-the-art functionality to project management. The platform approach will make it easier to leverage meaningful data." Christian Dietrich VP, Global Project Services, T-Systems Read Case Study See All Case Studies
Explore further
Dive into overview articles on a variety of topics related to Strategic Portfolio Management.
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What is strategic portfolio management? What is Project Portfolio Management (PPM)? What is digital transformation? What is generative AI? What is innovation management? What is resource management? What is Agile portfolio management? What is the difference between Agile vs. Waterfall? What is SAFe (Scaled Agile Framework)? What is IT automation? What is hybrid project management? What is the difference between ServiceNow and Jira?
Benefits
Benefits
Align your entire organisation to deliver the outcomes that matter with Strategic Portfolio Management.
Roadmap your strategy
Build clearly defined, continuously adaptable plans. Visualise strategies and targets, know whether you're meeting objectives, and make decisions with confidence.
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Align work to strategy  
Respond quickly when changes are needed. Enable planners to identify, prioritise and schedule the right work while aligning teams, driving efficiency and staying on strategy.
Explore Demand Management  Plan Scenarios 
Deliver value fast 
Enable teams to work in the way they can be most effective, in Agile, traditional or hybrid methodologies, while staying aligned to strategic goals. 
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World of Work
The rise of hybrid work delivery
High-performing organisations prioritise flexible work delivery.
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Drive business agility and resilience
Find out how organisations achieve high performance across strategic initiatives with hybrid delivery model.
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Boost innovation and achieve superior outcomes
Increase efficiency and drive sustainable growth with hybrid project delivery. Customise your approach to each project’s needs.
Platform
Built on the ServiceNow AI Platform
SPM includes AI-powered platform capabilities so you can plan, deliver and track value across different methodologies. Transform your business with a single, unifying platform for the enterprise.
One platform to make work flow
ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify and connect work across the enterprise to move your business forward.
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Intelligent automation
Work smarter and make better business decisions.  Supercharge your workflows with machine learning and AI-powered experiences.
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Single data model
Connect your digital products and trust your data. Use Configuration Management Database to eliminate information silos, with just one data source for your enterprise.
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Intelligent chatbot
Answer questions, resolve common issues and kick off workflows instantly with a virtual assistant.
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Security lives at the centre of all we do
Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe.
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Users
Role-based apps for SPM
Add continuous value to the business, no matter what hat you wear. Find ways to build agility for planning, use resources more efficiently and improve collaboration across the organisation.
CXO
Gain the real-time, end-to-end visibility to understand business needs in the context of strategy. Get insight into the relationship between initiatives, investments, dependencies and actual work to consistently align assets to strategic priorities and achieve successful business outcomes.
Strategic Planning
Capture strategies and targets to fully understand if they are meeting strategic objectives.
Performance Analytics
Help to ensure that teams are focused on the highest-impact work to improve efficiency and staff productivity.
Scenario Planning
Compare scenarios for cost, benefit, strategic alignment and resource allocation. Perform what-if analysis as strategy and priorities shift.
Director, portfolio management office
Take charge of multiple organisational priorities for increased visibility and informed funding and resource alignment across the portfolio. Deliver superior outcomes based on data-driven business decisions.
Process Mining
View process performance across the portfolio to identify areas that would benefit from automation.
Innovation Management
Gather and manage all innovation ideas in one place. Prioritise new ideas to align with ongoing work.
Demand Management
Centralise strategic requests from the business to IT and automate the investment decision process.
Agile leader
Steer your organisation's Agile transformation, identifying opportunities to improve business performance through greater agility and automation. Align Agile practices and processes to strategic priorities and consistently enable faster, more efficient business outcomes.
Agile Development
Simplify execution so teams can deliver products and services faster.
Scaled Agile Framework (SAFe)
Use Agile concepts to improve delivery of business outcomes and scale agility at the enterprise level.
Process Mining
Get deep insight into processes to uncover inefficiencies and remove roadblocks.
Project manager
Strengthen the connection between the work your team does, leadership priorities and organisational initiatives. Empower your team to deliver optimal value quickly and efficiently no matter how often things change.
Project Portfolio Management
Manage and track timelines, budget and resources from a single intuitive interface.
Resource Management
 Get a consolidated view of staff capacity and resource allocations for any task or need.
Agile Development
Deliver using the work methodology best suited to the team and project, whether it's Agile, traditional or hybrid.
Plans and Packages
What You Get
SPM simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivalled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.
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Package options
Get the tools you need most with the SPM package that meets your business needs. Scroll down to see a sample of the features in each package.
Standard
For businesses driving initiatives with traditional methods that align to strategy and goals.
Project Portfolio Management Innovation Management Demand Management Resource Management Release Management Digital Portfolio Management Portfolio Planning Financial Planning Performance Analytics
Professional
For businesses seeking to manage initiatives end-to-end, aligning them with strategy based on Agile or hybrid methods.
Test Management Strategic Planning Scaled Agile Framework (SAFe) Investment Funding Agile Development¹ Predictive Intelligence Virtual Agent Project Portfolio Management Innovation Management Demand Management Resource Management Release Management Digital Portfolio Management Portfolio Planning Financial Planning Performance Analytics
1  Available to license separately as part of the Agile Team package.
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Key features for SPM Now Assist for SPM
Break down barriers with generative AI to deliver customer value quickly.
Strategic Planning   
Connect strategy to execution with end-to-end planning in a single workspace.
Scenario Planning
Simulate and compare investment scenarios to align your portfolio with your business strategy.
Get results quickly ServiceNow Impact
Increase adoption, optimise platform health and see value faster. Try our AI- and human-powered product.
Support
Find support wherever you are. Search our exhaustive knowledge database for solutions to common issues, best practices and more.  
Expert services
Get a team of experts to support your implementation, improve your instance health or anything in between.  
Training and certification
Turn knowledge into measurable outcomes when you train with us. Boost your career with a globally recognised ServiceNow certification.  
Partners
Add more value with the right ServiceNow partner who has expertise tailored to your business needs.
Community
Connect, share, learn and collaborate with over 600,000 like-minded individuals in the ServiceNow user community.  
Product documentation
Learn how to use our products, find answers to your technical questions and explore products by release.  
Resources
Read Report
Discover how the 12 providers that matter most stack up with strategic portfolio management tools.
Watch Video
Learn how Strategic Portfolio Management helps your business respond to rapidly changing customer needs.
See Latest Release
The ServiceNow AI Platform connects people, functions and systems across your business. Check out the latest apps and capabilities.
What the industry experts are saying
Find out why we're a leader in the Gartner Magic Quadrant for Enterprise Agile Planning Tools.
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Talk to an expert
Connect with us to put AI to work and shorten the line between your business strategy and strong results.
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