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This article explains how to integrate Microsoft Azure Translator with ServiceNow to translate texts into user-preferred languages and highlights the available out-of-the-box features. Create a Translator resource in the Azure portal: 1) Open porta...
03-05-2025
This article guides you on sending notifications to recipients via the provider on supported channels, with Teams as the channel in this case. Problem Statement : Notify user when incident is assigned to an agent via Microsoft Teams in ServiceNow Vi...
03-05-2025
This article guides you on sending notifications to groups through Microsoft Teams in their designated channels.Problem Statement : Notify ServiceNowTestChannel group in Teams channel when major incident is proposedPlugins to be installed : Microsoft...
Method used : openRecord(String table, String sysId, Object params) openRecord() - It is a client-side GlideAgentWorkspace API used to open a new record in a sub-tab within Workspace. Implementation : Use the following code within a Work...
Process flow formatter provide graphical representation of the stages in process. Let's see how we can modify the labels in flow formatter in native view and in stepper component in workspace view. Configuration Steps : Ex : Modify the state label ...
