I am trying to use the native Model Context Protocol (MCP) Server available in ServiceNow to expose tools to MCP clients such as AI Agent Studio, Claude Desktop, OpenAI/ChatGPT connector, and Microsoft Copilot. However, the MCP server tools cannot be...
Hi Does anyone know about grant management application?after publishing the program in gmp portal we are not able to see the program in opportunities any reason behind it?
I have a Questionnaire and it is a Choice and it set as mandatoryI run the playbook and the step loadsBut as you can see, it thinks there is a value there so the user an click on SubmitIf I now change the value to be either Yes or No and then back to...
Hi, We are modifying an existing flow , activating/publishing afterwards. But even after couple of days the old version of flow itself is getting attached. Tried clearing the cache as well, but no help.Could you please tell me if anyone has come acro...
Hi Community,We are doing REST API integration with BeyondTrust, and I need to call multiple APIs, as shown in the screenshot, in order.First, we need to call the Login API, next getaccount, and the remaining APIs. For login, it's successful, and the...
Hi Everyone,I’m implementing a P1 Onsite SLA (4 hours) on Case Task in ServiceNow (CSM).Requirement:SLA starts from Case Created TimeStops based on Arrival Time (custom field)≤ 4 hours → Achieved4 hours → BreachedChallenge:Arrival Time is entered at ...
So we have a need on our service portal to see a certain ticket type (Interactions) that are in some cases linked to Incidents. We have one page now showing all of the interactions that are linked to an Incident, and when people click on it this goe...
Hello forum,We have a requirement to open HTML type Attachments from a Knowledge Article in a new tab, instead of downloading it directly. We tried a few things but it didn't worked. Also referred to the below article, it works for pdf's and ppt's bu...
Hello, I am currently trying to create an ATF workflow that closes a record in workspace view. Everything works except when I use the step 'Click Component (Custom UI)' and click on the 'Reason' field drop down to view the options, I am not seeing a...
(function executeRule(current, previous) { var applicabilityUser = current.getValue('applicability_by_cao');var circularList = current.getValue('circular_cao'); // If circular list is empty → stop saveif (!circularList) {current.setAbortAction(true);...
Hello Everyone,I have a field named Contact on the Requested Item that is currently not dependent on any other field. I would like to make it dependent on the Account field.At present, any user can be selected as a Contact for any Account. Ideally, w...
Hi Team, Is there any way to add Multi row variable sets to the workflow notification? Regards, Sofiya
My PDI has been stuck with this message for four days now. Is it toast?Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.
Hi Team,I’m currently facing an issue with our ServiceNow integration with SailPoint and wanted to check if anyone else has encountered something similar.A few records are getting stuck in the SailPoint verification stage. Because of this, they are n...
I have a tag called "Tag Ex" and only specific groups are allowed to use this. I have created a before business rule so that an error appears when a user outside the groups tries to apply the tag with the same name. It will still allow outside users ...
