The default theme for our new instance (Zurich) is Coral. How can we make Polaris as the default theme for all users? As per checking, this can be done via Theme Builder. I was able to make the Polaris Theme as my default on my PDI (see image). Howe...
In Resource Management Workspace, there are few options appear for each resource assignment record when we click the three-dot (more actions) menu. Our requirement is to display only one of these options based on the value of a specific field in the ...
Hi, I'm using Dynamic behavior, to show / hide question in a form with certificate management module.When I switch from show/hide.... read only become writable instead of read only.I'm using:- Make the question mandatory | Yes- Make the question visi...
Does opening a form in workspace consume license.Requirement: User will create incident from Work Order. The issue is that if somebody works on EAM workspace, they will not have CSM license. So will opening a incident form consume license?
Hi,I would like to optimize filter in catalog builder.With kind of regexp to simplify ... match name starting by a number.Thanks
I’m working in a Workspace where the default Incident "Details" tab shows the incident record using a Default form view. I added a second tab to the same MSI page to host a postmortem review, and I want this new tab to show the same incident record, ...
Hello everyone I'm investigating 2 possibilities: Have a button upon multiple selection of related list records, that opens those same records in different tabs in the workspace. (When users click on a related list, it opens the record right away a...
Hello, I have created a record watcher in my custom workspace. But unfortunatelly it is not working. Here is the message that I recieve."403:Denied authorization to subscribe to /rw/** by processor: RecordWatcherAMBProcessor:subscribe_denied" I am tr...
Hi Team,I would like the filter option of "Email - autogenerated" to be available (incase user wants to activate it), but i would like it to be turned off by default for all user. Is this possible? If yes, how to do it in HR workspace.
I am really stuck on this and could use some basic, step by step instructions. I'm trying to learn how GraphQL data resource works within UI Builder. I've spent a considerable amount of time trying to figure this out - but all the posts and videos I...
Hi,I have an Email Client Template on sn_hr_core_case.In the To field i use: javascript:current.u_external_email ? current.u_external_email : current.opened_for.emailu_external_email is a string field containing a valid email address.The behavi...
Hi , Could you please let me know how to remove the “Click to Print” option from the top right corner in the ServiceNow Workspace? This report was configured using an iframe component.
Hi,I merge my two account sometimes last year and i have both my CSA and CAD certification. Now trying to do the delta exams but only found the CSA. How do I get help to access the CAD.thank you
Built a scoped application but some of the tables are not showing up in UI Builder:The new table is called x_gtsi_cts_survey_tally, the xml definition looks the same as the other two tables seen above, though that one isn't showing up in UI Builder. ...
Objective: Embed an interactive map inside the Opportunity Task record page in CSM/FSM Workspace to support location‑based service validation.Requirement:We want to display a map component within the Opportunity Task workspace form where users can s...
