My personal dev instance is on Rome. I'm trying to use the value from one of the columns of a multi-row variable set in a For Each loop to lookup the sys_ids in sys_user. The steps I've take are: 1) Get Catalog Variables from the Catalog Item in ques...
I want to sync state,priority,short description,comments and work notes to child case from parent if there is any change.
Hi All, I need your help to Enable Encrypt with Module functionality on attachment popup for a different table, we have it for one table but I am unable to find configurations for it. Please see screenshot attached for the table which has that. Thank...
Under the guide for setting up update sources to retrieve update sets from another instance, I have run into a simple problem. This does not work with MFA turned on for admin role accounts. Turning off MFA would be in violation of our cybersecurity ...
Hi all,How can I add a help text for a questionnaire through survey designer if I want the help text hidden unless user wants to view it.
Can we modify label ''Everyone can see this comment” to Only Approvers can see this comment under the comment in CSM Workspace Approval record? @Ankur Bawiskar
Hi All,We have created a self‑configured ServiceNow bot and integrated it with Microsoft Teams.Currently, when the bot responds to a user in MS Teams, it displays Thumbs Up and Thumbs Down options. When the user selects either option, a feedback dial...
Hi Guys, Is there a way I can determine if a requested item record is submitted via the Service Portal or the native service catalogue? Mussie
With the last update to Zurich patch 7, it seems the dynamic behaviors under questions on catalog builder have disappeared (they 'exist' by the left of the edit icon as in the image). Did this happen to any of you that have upgraded as well? Any clue...
Can some help me to enable audit for a table.
In the activity logs, I want to hide field changes for the watchlist. As per my requirement, I have added custom comments in the additional comments, so the field changes are unnecessary since the same information is displayed twice.This change shoul...
I have a request to trigger approvals based on the condition. I have created a flow set the approval conditions and I have set an action called ask for approval. But in the flow execution the conditions what ever i have mentioned those conditions are...
Running some debugs on a flow because it is not running when a Request is created. Tried adding a "wait for duration of time" flog logic. That failed and when I debugged it, it said that was the issue.So, I removed that flow logic and tried again. T...
Hello team, I was reviewing the plugin Operational Technology Manager from ServiceNow Store and i noticed that against the module version it shows Unresolved Dependencies as shown below. Does anyone who what does it mean? There is a bug in installati...
In Subscription management the Intregration Hub Stater is showin Overallocated.i want to know which one is using most . But i can't find any useful table where i can find which one is using the integration Hub starter the most
