1) Issue: Filter not getting applied on indicator when multiple choices are selected in filter.Fix: Make sure it is checked   2) Issue: Data Visualizations / Widgets not following the filtersFix: Try clearing all filtersIf above does not work then, t...

1) For Asset creation, please verify if Manufacturer, Model ID & Serial Number is populated for that CI. 2) For SNMP devices (mostly Printers, Switches etc), it often happens that the SNMP OID is not present, hence the Manufacturer and Model ID will ...

Hello Experts, I am working to create a indicator in Platform Analytics and one of the requirement is to show the Quarterly % of tasks assigned to each assignment group from overall tasks and it should also follow filter on the dashboard. Consider to...

Below could be the reasons: User ID is Locked outEmail is marked as spam, the header of the email contains 'X-ServiceNow-Spam-Status: Yes'. (Spam Score > 6.2)Email filters on the sys_email_filter table

Requirement: Correlate Alerts of all CIs coming from same Location and from a specified Source containing specific Description: Solution:1) Create an Alert Correlation Rule with Advanced checked 2) Specify the filter which should be considered as Sec...