We're inviting ITOM users to be a part of our UX Research Panel and help shape the future of ServiceNow's ITOM products. Your voice matters—and we want to hear it. As a panel member, you’ll have the opportunity to: Get early access to upcoming feat...
Hi - I installed the SCIM Plugin to connect to CyberArk Now, it´s need to be configured from scratch. What should i do 1st pls? Thank you
Hi everyone,I’m trying to create a Bash script that connects to a ServiceNow instance, creates and activates an integration to stream log data from Amazon Data Firehose directly into ServiceNow.I’ve explored the ITOM Health Ingestion APIs using the R...
I have a scenario of using a custom pattern to discover an application TIBCO Rendezvous. I am able to discover it successfully, "no issues". However when software is not available anymore discovery is not setting its install status as 'Absent'[which ...
I am looking for step by step guide which can help us to set up the AWS Cloud Discovery.If possible all steps that can help me in configurations to be done in ServiceNow as well as in AWS with best practices to make the cloud discovery work. Thanks i...
Hi Community! We’ve installed the Service Graph Connector for Tenable(x_tsirm_tio_now) to bring assets into the CMDB from Tenable. The connector setup was successful, and we received a 200 OK(success) response when testing the connection.The connecto...
OK, Brain trust... here's my quandary... We are migrating massive numbers of our apps to Azure. Right now, about 145 subscriptions, and maybe 15000 CIs spread across ALL the US Azure data centers. would be so much easier if they were all centrally ...
Hello everyone,I’m looking for guidance on best practices related to Technical Services and Technical Service Offerings in ServiceNow Service Mapping, especially when working with discovered Application Services. I have a few specific questions:When...
HI all - Hope everyone is doing good. Our customer has started deploying windows server 2025 in the environment. We use ServiceNow discovery but it unable to identify the OS as 2025 or classify the servers as servers. The article says that 2022 is...
Hi, Can someone help me understand which domain Cost Centers, Budgets, and Expense Allocation Rules belong to? I’d also love to know if there are any recommended courses or resources to explore these topics in depth. Thanks in advance for your help!....
I am looking for a way to exclude any virtual machine from the Intune integration.Is there a way to achieve in ETL Transform Map.
I have a situation where I can see IP address populating in the field of FQDN.I did check pattern logs for this and its not fetching in the FQDN information. 9 Linux - Find FQDN 2025-10-16 13:37:43: Library 'Linux - Find FQDN' executing 9.1 Run FQDN ...
There is a task in Discovery Fundamentals that involves creating credentials for both Windows and Linux MID Servers. Creating Windows credentials was straightforward because the Windows MID Server was already included in the lab instance. However, I ...
We have been trying to trouble shoot some inconstancies in some of our IIS Service Maps. More on that another time, but for now, this error is putting a major road block in our debug testing when working in the pattern designer. The odd thing is th...
Hi Team,We have deleted and restored a cmdb ci . After restoration , the relationship data is lost. Is there a way we can bring back the relationship data.Thank youUttam Sai S
I recently discovered a clustered Node.js (server side javascript) application in the Apache server config file for our web authentication service (which uses Oracle's Access Manager, Identity Manager, and Unified Directory). The Node.js application...
