Hello Community,   Have you worked with Advanced Risk in ServiceNow IRM?   If yes, you may have come across a configuration/feature called Risk Assessment Methodology (RAM) and wondered what exactly is this, and why do I need it, when I already have ...

Hello Community,   Have you heard of webhooks? Have you ever configured one? If not, let’s explore what they are and how they work - using a practical example.   What are webhooks?Simply put, webhooks are defined HTTPS Requests that allow one system ...

Hello Community, Have you tried ServiceNow Smart Assessments powered by the Smart Assessment Engine (SAE)?   Your customers may be asking what it is and would like to know about its capabilities, how to set it up, and how to use it. Here is a simple...

Hello Community, Have you used Client callable Flows, Subflows, or Actions and do you know how to set them up and when to use them? Can we replace GlideAjax with a client-callable Subflow or Action? Let's try to understand all of these with a setup ...

Hello Community,   Are you using flow designer flow variables? If so, do you know their potential?   Let's understand this with a few practical examples :   1. Let's say you want to check if any ad hoc catalog task has been created. If so, you need ...