I'm attempting to create a report to track the usage of certain licenses related to specific GRC (Governance, Risk, Compliance) applications.We're looking for a way to identify users who have not used any of their GRC access across all GRC applicatio...
When we raise a request from Consumer Instance it will create a provider task and that provider task is reflect on the provider instance alsoIssue : Opened by field is reference to user table But Opened by field filled in consumer instance provider ...
How do I make the numbers within these widgets appear the same size? See Attachment
Hi everyone,I'm working on Platform Analytics dashboards and I'm facing a UX challenge with filters.I have a large number of groups in my checkbox filters, and selecting them one by one is quite time-consuming. Ideally, I'd love to be able to:- Type ...
Hi All, I am unable to group by reference type variables in platform analytics when I am selecting verical/Horizontal bar chart types. This worked in Xanadu version but now it is not working. If anyone else has run into this issue or if you have any ...
I have spent numerous hours on trying to first understand the build of CMDB LifeCycle Stage/Status fields and then try using them in the reporting, mainly looking ahead to Platform Analytics (NEXT Experience). Has anyone tried creating a Dashboard wi...
Is there a way to report on the source of an interaction record beyond creating a custom field? Interactions could be generated through chat or via email or from the service portal, which means we could use the 'type' but if there are multiple record...
Hello team , what could be the reason, why dashboard is not refreshing auto ? what all primary things we need to check?
I am currently creating a list view against the table: Interaction Related Record [interaction_related_record] in platform analytics for a dashboardI have the following filters applied:Interaction > Short Description is Device RefreshInteraction > St...
Hi Community,I'm currently working on a Performance Analytics (PA) requirement in ServiceNow and would appreciate guidance from anyone who has implemented something similar.BackgroundWe are using the out-of-the-box "IT Manager" dashboard in PA, which...
I'm not sure this is the right place to post this, but I couldn't find a place that fit. I have a metric that tracks when a record moves through different process steps. That is working fine.But I need to be able to report on when it spends time in ...
How can I create a filter whose value is based on an other filter. I want Subcategory to be based on Category for Incident table. I already saw this video, but this will not help because the categories and subcategories are string field and not choi...
I am working on Platform analytics dashboard and we have created two single score indicators. Can we create a date range selector for these indicators ?, once the data filter is applied it will show the average for the current month or the last quart...
Hi all, We have a requirement where we have to show some date calculation in a report.We have created a database view between two tables, now requirement is to calculate the difference between two Date time field and add it to the third date time fie...
Hi, Does anyone know if there is a new version around of the Performance analytics simulator course adapted to Platform analytics? Trying to do the old one but a lot of the task validations fail, similar to previous posts in the matter in this forum...
