Data and Analytics
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

Activity in Data and Analytics

Ask a Question

Featured Zero Copy Connectors are here: Unlock real-time enterprise data without the risk

  Zero Copy Connectors are here: Unlock real-time enterprise data without the risk Every day, enterprises spend enormous amounts of time and resources just to move data around; syncing it across systems, replicating it into lakes and warehouses, and...

  • Article
  • Workflow Data Fabric
  • Zero Copy Connectors

Featured Governance in Platform Analytics experience - Updated Guide - March 2026

Managing a healthy analytics environment requires more than keeping dashboards running: it requires clear ownership, defined roles, and a shared understanding of who does what within your Platform Analytics program. This guide is designed for Platfor...

  • Article
  • Dashboard
  • Governance
  • Platform Analytics
  • Platform Analytics Experience
  • Reporting

Featured Important Update on Legacy Reporting and Analytics with Australia Release

Subject: Important Update on Legacy Reporting and Analytics with Australia Release Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to the Australia release and its impact on your report...

  • blog
  • Australia
  • Dashboard
  • Migration
  • Performance Analytics
  • Platform Analytics
  • platform analytics migration
  • Upgrades

Featured Getting Ready for Platform Analytics: Value, Gaps, and Fixes (2026)

Welcome to the Platform Analytics experience upgrade guide. This article consolidates known migration issues, workarounds, and practical solutions to help customers successfully transition to Platform Analytics experience. The guide is organized into...

  • blog
  • Australia
  • Dashboard
  • Migration
  • PAe
  • Performance Analytics
  • Platform Analytics
  • Platform Analytics Experience
  • platform analytics migration
  • Platform Analytics Migration tool

Why not use unique NAME values in CMDB? ref to CSA lab 4.4.1

See course Administration Fundamentals course, lab 4.4.1 Data values in field NAME are not unique. Why is that not a best practice?In my experience naming standards and uniqueness is very valuable, so as not to rely entirely on Serial Number for uniq...

  • Question

Dashboard is not getting auto refreshed

Hello team , what could be the reason, why dashboard is not refreshing auto ? what all primary things we need to check?

  • Question

Managing Users with multiple instances in sys_user table

We have a requirement to record every employee’s Active Directory account in ServiceNow (sourced from Entra ID and/or on-prem AD). This is to support offboarding (ensuring all accounts are disabled/deleted) and to manage access extensions for account...

  • Question

PLaybook Questionaire Activity

Hi I have a playbook activity questionnaire with choice options with either defined values or table lookups, how do i reveal the answers to these questions as pill values for the next acitivity.So far I am getting Sysids Thanks 

  • Question

What is usage of parent model category?

Hi. I have a lot of assets need to be moved to another model category 'P' from 'C'.But I've found an alternative that using parent model categorySo I'm considering to specify model category 'P' as parent of model category 'C' instead of mass changing...

  • Question

Reporting on the source of interaction records

Is there a way to report on the source of an interaction record beyond creating a custom field? Interactions could be generated through chat or via email or from the service portal, which means we could use the 'type' but if there are multiple record...

  • Question

Resolved! When tried to load the excel sheet data into 'loaction' table using IntegrationHub ETL, not working

Dear ServiceNow Community Members, greetings !! I am not able to load the data for Non-CMDB tables [for example: locations(cmn_location) ] using IH-ETL (IntegrationHub - Extract, Transform, Load) in PDI.I tried to read the below KB Articles, but not ...

  • Question
  • Data Acquisition
  • Data Foundations
  • Data Health Tools

SNPI - Import CMDB Data - Failed

I got this task result that prevents me from validating the task.Did you correctly import 6 CloudDimensions (CD) servers?I have searched the community search to see if I can try something different but mainly  the Field Maps Related List does not see...

  • Question

Integration

Honeywell prowatch integration in servicenow

  • Question

What's the best way to cancel 5000 RITM tickets + Flow Execution?

Hi everyone, our catalog form is using Flow Designer instead of Workflow when creating RITM/SCTASK tickets. Now, we have 5,000+ invalid RITM tickets that we need to cancel, along with their flow executions. I just want to ask what the best way is to ...

  • Question
View More
Ask a Question
Getting started

We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.