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Workflow Data Fabric (WDF)

Unify enterprise data to power all workflows and AI agents with real-time, secure access to data from any source.

Zero Copy Connectors are here: Unlock real-time enterprise data without ...
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Zero Copy Connectors are here: Unlock real-time enterprise data without ...

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Welcome Pack for Workflow Data Fabric
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Welcome Pack for Workflow Data Fabric

Welcome Pack for Workflow Data Fabric Ever feel like...

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Unifying Business and Technology Data with Workflow Data Fabric
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Unifying Business and Technology Data with Workflow Data Fabric

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Knowledge 2025: Workflow Data Fabric Event
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Knowledge 2025: Workflow Data Fabric Event

May 6–8, 2025 Join us to learn more about Workflow D...

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Featured Linking Up: Understanding the Difference between Integration Apps (Solutions) and Spokes

Are you an Integrations Developer? Are you trying to integrate external systems with ServiceNow? Look no further! We have 1000+ integrations available in the ServiceNow Store from ServiceNow and our partners. Some of these integrations can be insta...

blog
Automation engine
Integration hub

Featured What's New in the Q4 2024 Release for Automation Engine

With our continued dedication towards driving innovation for Intelligent Automation, we’re excited to unveil new features and enhancements for Automation Engine as part of the Q4 2024 release. In this released, we've enhanced our core capabilities ar...

blog
Automation engine
Integration hub

Featured How to migrate from scripted integration to Integration Hub - Part 5

This blog post is #5 - and the last - in a series of posts where I show you how to migrate from a more traditionally implemented integration using scripted web services to a modern Flow and Integration Hub based one. In this post I will summarise wha...

blog
Integration hub

Featured Getting Started with ServiceNow RPA Hub

Hi Everyone! If you are starting your journey with ServiceNow Robotic Process Automation (RPA Hub) and looking for the right place to begin, you have come to the right spot. Lets start with understanding What is ServiceNow Robotic Process Automatio...

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RPA Hub
RPA hub desktop studio build robots

External Content Connector Sharepoint Crawl failing

We setup the sharepoint online Connector: but when trying to get documents over, the crawl for user-mappings and documents keeps failing. Attached the error.Is there something special we have to do if the permissions on the Azure app are for Sites.Se...

Question
External Content Connectors

Create Custom Zero Copy Connector

I cannot find any documentation on how to create a custom zero copy connector. For example, if want a zero copy table to get data from Amazon S3 (for which there are no primary or community connectors available as far as I can see). I am using S3 as ...

Question

Zero Copy Connectors are here: Unlock real-time enterprise data without the risk

Zero Copy Connectors are here: Unlock real-time enterprise data without the risk Every day, enterprises spend enormous amounts of time and resources just to move data around; syncing it across systems, replicating it into lakes and warehouses, and...

Article
Workflow Data Fabric
Zero Copy Connectors

RPA Desktop Studio - Components showing Unknown after Yokohama upgrade

Hi, We just upgraded from Xanadu to Yokohama and our experience with Design Studio is impacted. Lot of our components from existing automation built are showing Unknown after Upgrade. We have upgraded RPA application to all necessary latest version s...

Question

Your Next Integration Design Workshop - Part 2

Previously we talked about a few essential areas for the integration design workshop. Lets talk about a few additional areas to decide during design conversation itself. Push vs. Pull MechanismAnother key design decision is whether the integration sh...

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AI Readiness Digital Summit - on October 14-16 in EMEA/APAC timezone

AI Readiness Digital Summit Join us for a 3-day virtual experience designed to equip you with the knowledge, tools, and strategies to drive AI adoption across your enterprise —no matter your role or where you are in your AI journey. Why You S...

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Workflow Data Fabric

Your Next Integration Design Workshop

Design integration is one of the most critical factors in success of ServiceNow transformation projects. ServiceNow offers variety of capabilities to develop integration, but the essence lies in designing the integration in alignment with best practi...

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Live on ServiceNow: Fuel AI Agents and Workflows with real-time contextualized data

Zero Copy Connectors, a major new enhancement to Workflow Data Fabric (WDF), provides direct, real-time access to enterprise data across cloud platforms, warehouses, lakes, and SQL databases without duplication. This improves data integration secu...

Event
Workflow Data Fabric
Zero Copy Connectors

Acces Denied when trying to publish Robot

Hello,I’m completely new to ServiceNow RPA. While trying to publish my first robot to the RPA Hub on my Personal Developer Instance (PDI), I keep getting an “Access Denied” error.Can someone guide me on what permissions or configurations I need to so...

Question

The Devil is in the Details: Understanding Permissions for the Microsoft SharePoint Online Spoke

Do you have a need to integrate ServiceNow with Microsoft SharePoint? Let's dive into the Microsoft SharePoint Online Spoke to understand more about what it can do for your project! Scenario: You've found the Microsoft SharePoint Online Spoke and...

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Automation engine
Integration hub

Handling of Approval Task state "More Information Required" in "Ask for approval" flow action

Hi Community, We are using "Ask for approval" flow action to create the approval tasks based on certain trigger points but just realized that it only able to handle the Approved and Rejected state of the approval task. We want to create another appro...

Question

webinar - installing and implementing Zero Copy Connectors on September 24, 2025

Dear ServiceNow practitioners,On September 24, 2025, our team of experts will be hosting a webinar on installing and implementing Zero Copy Connectors in the Workflow Data Fabric Hub. This is one of the option you can use to fuel your ServiceNow AI A...

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Workflow Data Fabric
Zero Copy Connectors

Robotic Process Automation (RPA): Initial Setup

Hi, I wanted to learn about RPA and started with this first course, "Robotic Process Automation (RPA): Initial Setup". It stated it would take 2 hours to complete but there were only 5 minutes of slides. There are no real instructions on how to ins...

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Click method on RPA

Hi. I am struggling with Click method on RPA. When I use "click", java popups are no longer found, but when I use "mouseclick" the behavior is the opposite. Click tends to long pausing time and Java windows takes a lifetime to be filled on "Configure...

Question

Unifying Business and Technology Data with Workflow Data Fabric

In today's complex enterprise environments, data silos remain one of the biggest roadblocks to efficiency and innovation. Organizations continue to struggle with disconnected systems, fragmented information, and the challenge of creating cohesive ...