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Service Graph Connectors
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Activity in Service Graph Connectors

SG azure device discovered as incorrect class

We have SG azure discovery to bring server CI's and some devices belongs to class Palo Alto Firewall Device but its discovered as Linux server class where to check the classification happening for azure?

  • Question

Service Graph Connector for Microsoft Azure and OS information

Hi, In the release note of version 1.13.0 of the service graph connector for Azure , an issue is supposed to be fixed :"FixedResolved the issue where OS information was not received for deallocated or terminated VMs, so that classification occurs onl...

  • Question

Resolved! Software Installation publisher field was not populated by SG-SCCM

Hi Guys.Could someone help me what is the possible cause for the Publisher field not being populated by SG-SCCM? I noticed that some entries are populated correctly, while others are missing this information.Your assistance would be greatly appreciat...

  • Question

Servicenow and Crowdstrike integration error

While integration between Crowdstrike and servicenow we are recieving below error while running load all records from the devices data source. Please help if anyone has also faced the same issue during the integration. TypeError: Cannot read property...

  • Question

Filtering Computers in Service Graph Connector for Microsoft Intune

Hello Everyone,I hope you're all doing well.We have implemented the Service Graph Connector for Microsoft Intune to import computers into our CMDB. However, we would like to refine the import process to include ONLY computers whose names start with "...

  • Question

Resolved! AWS Service Management Connector

I am trying to install AWS Service Management Connector (AWS Service Management Connector - ServiceNow Store)  in a developer instance, but cannot find it in the plug in section. I was able to find only this post with version 5.13 How to install AWS ...

  • Question

Crowdstrike integration

HI All,Good Evening!To implement and the configuration of the Service Graph Connector For Crowd strike into our ServiceNow environment. This implementation will enhance our CMDB with accurate up-to-date endpoint data and identify unprotected assets t...

  • Question

SGC - AWS to stop populating the Image table (cmdb_ci_os_template)

Need help  to stop populating the image class table by AWS connector. It brings many records  (we have 50k records) into the table which arent used by the CMDB team. I tried to disable the import schedules - sg-aws- image id and sg-aws-image- private...

  • Question

Best way to rollback from a Service Graph Connector

Hello Everyone!I have a quick question, we have been working with the Service Graph connector for Intune, and it all worked on our DEV and QA environments. However the concerns for the pass to Production are heavy. My question is, IF when activating ...

  • Question
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