We are working on publishing our first Guided Self-Service.  One of the things I've noticed is that the OOTB options to display a Kb article only display the first few sentences of the article, but not the entire thing.  Does anyone know if there is ...

Hi All!   When we have a pre-hire in Workday, the information about that person flows over via the Workday HR Spoke and creates a User profile in SN.  In some cases, that hire is then rescinded in Workday, but the user still exists in SN.  Does anyon...

Hi community!   We are trying to edit the metadata that displays under the short description on a KB article on employee center.  Specifically, we are hoping to add the Knowledge base to the left of the time stamp in the image below.  I've read a bun...

Usecase:  On a users HR Profile, we have a reference field (references the sys_user table) that stores a value for the users HR Business Partner.  The user can view this information on the EC Portal by viewing their profile.  Users are asking for the...

Hi all!  Hoping to get some guidance on creating a scripted acl related to knowledge.  The problem we are trying to solve is that if a user is using the "View As" function to view a KB article as one of their direct reports, they do not get access to...