ServiceNow Query ACLs – A Must-Have for Granular Data Security.   Have you ever thought that read access to a field in ServiceNow might still leave it vulnerable to blind query attacks?   Let’s talk about a powerful security enhancement: Query ACLs s...

Oob feature after Quebec releases    Unique: Option to disallow duplicate values for this variable within the multi-row variable set.   This field appears only for variable created in a multi-row variable set.   This feature applicable only in now pl...

  Scenario:   A company uses an external e-commerce platform (e.g., Shopify) to manage orders. They want to automate tasks like fetching orders, updating inventory, and creating invoices in ServiceNow. However, they lack technical resources to write ...

The Washington DC release introduces a powerful new method, “addExtraField(),” within the GlideRecord API, aimed at simplifying the management of dot-walked fields in your scripts. Historically, accessing dot-walked field data required several databa...

  A Deny-Unless ACL blocks access unless all its rules are met. It’s like a locked door that only opens if you have the right key, meet the conditions, and follow the rules.   How Does It Work? • If the user meets all requirements (role, condition, a...