User Activity
2 weeks ago
Hello All!!I have a requirement saying that in one instance all the configurations related to one module (eg: ITSM) is done. In another instance there is no module related data like plugins and all. So, I need to migrate between these instances. How ...
I have a requirement wherein a customer has done all the configurations like flows, integrations, br, etc.,. in their instance. So, I have to bring all the data to my instance without using update sets. I have tried with importing and exporting but o...
Hi Community,I wanted to notify customers on tracking work orders. And there are in-built notifications on category field service. So, how to trigger those or how can I configure customer notifications on tracking process of work orders?Can anyone he...
02-09-2026
Hi Community,I have created appointment booking by adding template to it in catalog item. But, when I create appointment booking from portal, in work order the template has not been applied in work order.Could anyone help me out of this?
Hi Community,I am facing issue in assigning tasks for agents who are not available. Like the agent who has no work schedule which shows as grey space in dispatcher workspace, dispatcher should not be able to assign in grey space.
