Platform Analytics

[Chris33]

We are working through the upgrade for Zurich and are working through dashboard changes in platform analytics and I am wondering if others who are not licensed for performance analytics are looking at the migration and if they are seeing areas where the Platform Analytics dashboards are more difficult for users or are missing filter functionality?  Maybe I am missing something.

Thank you 

[Bhuvan]

@Chris33 

You can go through below Playlist from Platform Analytics Academy that can help with many questions regarding migration

https://www.youtube.com/playlist?list=PLkGSnjw5y2U6HotK0MQUbCrzVog_zBWat

https://www.youtube.com/watch?v=ixIQ0SRomjI&list=PLkGSnjw5y2U6HotK0MQUbCrzVog_zBWat&index=4

Please  go through Platform Analytics Enablement Toolkit for more information

https://www.servicenow.com/community/performance-analytics-blog/platform-analytics-enablement-toolki...

Migration in Zurich should be more smoother compared to previous releases. I would recommend you to migrate the dashboards in Development environment to check the features are working as expected before starting migrations in QA and Production environments. If you have specific question regarding filter functionality in Platform Analytics, please share more information.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Simon Hendery]

Hmmm ... not sure that really addressed the question @Bhuvan ? It's a pretty specifically request for feedback from people with informed views on dashboard performance, both with and without PA licensing, and especially in the context of Zurich. I don't think @Chris33 needs any links to training resources or migration advice. 🙂

Sorry Chris, I can't help you either, but I hope others come forward.