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Thomas_Davis
Administrator
Administrator

On August 21st, 2024, we held an enlightening session where we unveiled the latest information about the ServiceNow Xanadu release for Platform Analytics. The session provided a comprehensive overview, including live demos, showcasing the exciting new features and improvements in the Xanadu release. Attendees gained valuable insights and prepared for the upcoming advancements in their ServiceNow experience. Whether updating skills or staying informed, this event was a must-attend for anyone invested in the Platform Analytics landscape, offering a unique opportunity to stay ahead and excel in the field.

 

 

Key Highlights

  • Enhanced Analytics Consumption: Simplified access to analytics data.
  • Empowered Decision Making: Insights derived from analytics data.

Important Upgrade Information

  • New Customers: Automatic access to the Platform Analytics experience.
  • Upgrading Customers: Continued access to Core UI dashboards; transition recommended.

New Features

  • Process Mining Projects: Create projects directly from dashboard insights.
  • Role-Based Data Source Control: Restrict data visualization creation by role.

UI Changes

  • Color Selection: New color icons for data visualizations.
  • Performance Analytics Navigation: Merged under Platform Analytics Administration.

Migration Improvements

  • Full migration of various analytics items and improved migration logs.

Deprecations

  • Reporting, Performance Analytics widgets, and responsive dashboards are unavailable for new customers.

Accessibility Enhancements

  • Improved support for low-vision users, including reflow and keyboard navigation.

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 Click here for previous Platform Analytics Academy sessions.

 

Click on the year below for all Platform Analytics Academy sessions held that year.

2024 | 2023 | 2022 | 2021 | 2020 | 2019

3 Comments
Robert R_
Tera Expert

Hello @Thomas_Davis,

This feature overview was linked to in the Zoom chat during the presentation. I believe it was mentioned to have been sent out as part of a newsletter? Can you please provide a link where I can sign up for that distribution?

Thomas_Davis
Administrator
Administrator

Here is the Xanadu Sway Document

Claire Ashdown1
Tera Expert

This is great information, thank you! In the presentation, it was mentioned to ensure we are on the most recent plugin to take advantage of some of the new features, like the newest migration functionality. Where can I find what most recent plugin I should have installed is? I always have a hard time tracking time exactly what the right app_id is to update.

Many thanks,

Claire