Catalog variable type attachment

[H_ctor Blanco]

Hi al,

I´m creating a catalog item for the service catalog. I want to create a variable of type attachment into this item, but attachmet type doesn´t apper when I try to create it.

I think the Choice Attachment must be created into the Dictionary Entry of Type as the other types are created as you can see in the following picture: 

I`m trying to do the same, create a choice named Attachment, but I need the correct value for that.

[Mohan raj]

Hi,
This document may help you to activate the system properties 

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/service-catalog-managem...

if it is useful please mark as helpful

[Uncle Rob · Accepted solution]

Do NOT manually add choices to the variable type table.

Its a problem that the Attachment entry isn't already there.  It's there on my OOB San Diego and Tokyo instances.

I'd put in a support case right away.

[sunil_m_l10]

Hi @Uncle Rob 

I'm facing the same issue. Did you receive any update from ServiceNow

[Uncle Rob]

Call ServiceNow support.