Hello AllHas anyone used this attribute OfflineFetchScript for reference input (offlinemode) successfully? I tried to set it like below:OfflineFetchScript -> javascript: new global.myScriptInclude().getIds(); and this script returns string with...
Hello, My image on my homepage applet launcher is not fulfilling the full screen width. No Matter what size my UI section is , the picture does not stretch right to the full width of the mobile screen.My Destination screen uses a Screen Segment "Stat...
Hi, After updating to Zurich we notice that in the ITSM Mobile Agent applicatioin, this field we've been using for years is missing. I was not part of the original setup nor am I a developer but.... We have this asset tag field along with Serial numb...
Can any one help me how to download emails as .eml file from agent workspace activity stream.
Is there a way to add an action item or function to a record screen that allows the adding of users to the Watch List? Do I just make a sys_user reference field input or should it be done another way?
I’m trying to extract the duration values from a metric instance record in a GlideRecord, but getNumericValue() is not working and is returning undefined. What are the other ways to access values from a duration field?In the end, I need to sum the va...
I want to hide 'Closed' and 'Resolved' on the State input choice list. We do not want our users to circumvent our close/resolve processes for incidents, but I would also like for them to edit the Incident State on the Agent app. I created a Mobile UI...
We are facing the strange issue with languages (instance and preferred settings) 1. If I put preferred language = French and leave instance language =English, navigation, screens and etc - still in English, but Settings (all items under), See All (li...
Requirement is to enable NOW Agent offline mode for the following tables - IncidentProblemChangeKnowledgeSteps taken so far - 1. Plugin Installed - SG Offline support plugin (com.glide.sg.offline)2. Navigate to All > System Mobile > Mobile App Builde...
I have a requirement on the Mobile Agent → Catalog Task record screen where we have an Add Comments Action item to enter work notes. I want to map the work notes entered here to the Request Item's work notes.I am able to select the Request Item → Wor...
Client Scripts Not Working in Mobile? Use Mobile UI Rules Instead While working on the Incident Edit screen in Mobile, I encountered an unexpected behaviour. I had added the following fields to the mobile form:Business ServiceService OfferingExpected...
Hello,I want to let fulfillers change values of incidents fields on Mobile Agent by simply tapping the field, and not by selecting three dots -> Edit.Is there such an option? Can I configure one?Thanks
Hi everyone,I have a question regarding the configuration of the main navigation menu in the ServiceNow Mobile App.Is it possible to add a direct link to a Catalog Item or Record Producer in the main menu displayed on the mobile app home screen (simi...
Hi, i want to change position of some functions in mobile app.So if i click on the 3 dots: It opens like this:But i want to change it so it opens like this: Does somebody knows, how to change the behavior and the function will be shown on the botto...
Regarding Custom Filters in the ServiceNow Now Mobile application.In the custom filter configuration, we are using the State field, which displays all available state choices (as shown in the snapshot), including:Closed CompleteClosed Incomplete(Othe...
