I have just recently enabled and rolled out NowAssist and using the functions like Incident Summarization, Closed Notes creations, AI KB creation, AI search for the service portal and virtual agent. What I've been struggling with is how to accurately...
Hey all! Anyone been following the upcoming changes with the start of the new Minnesota Consumer Data Privacy Act which takes effect July 31st? I'm wondering what options are available for anonymizing CSMR records to retain metrics, but adhere to the...
@swnewton @Melissa Romolto or @Alex Russo can you all change the image on right to new state flag?
Is there anyone out there that has been using Asana as their project and have integrated it with Snow? I'd really love to chat with you if possible and I know this is a sacrilege topic since we do not have the Snow Project module! I will provide Dill...
I am wondering if anyone is having success with Citizen Developers and what kinds of controls/reviews you have in place. I like the concept--does it work?
Join us for a fireside chat with Andrew Ficks, Manager of Automation & Workflow, who will discuss how his attendance at Knowledge enabled his team at Milwaukee Tool to deliver business services faster, gather practical advice from their peers, and re...
Hello SNOW users! I was wondering if someone out there has recently setup the On-Call Scheduling module in their environment and had any tips on how to start? Like everything in SNOW, finding the documentation isn't as easy and I would say I'm not an...
We are configuring an integration with Jira Cloud using the Jira Spoke and webhooks. We have it working bi-directionaly as it's bringing over the description from Jira when it's updated. We are trying to figure out how to update the state of the reco...
Is the upcoming SNUG meeting available for everyone? I'm a full time college student who has some experience with ServiceNow. I don't have any work experience but I did an apprenticeship. I ask this because when you register you have to put down a co...
There's 1 slot open for a customer speaker to share their ServiceNow story at the next MN SNUG on Nov. 10.Email caren.bailey@servicenow.com for more details!
Want to win an Oculus 2? The next MN SNUG is sponsored by our partners, Thirdera. All MN SNUG registrants are encouraged to register for the raffle here. The winner will be announced and receive their prize at the 11/10 event in the afternoon. You mu...
Date: Wednesday, September 28th Time: 4:00pm - 6:00pm CT Location: Rojo Mexican Grill - St. Louis Park | 1602 West End Blvd, Minneapolis, MN 55416 Join ServiceNow for an industry networking event highlighting how today’s manufacturers can empower t...
HealthPartners has experienced quite a journey with application portfolio management. Join us as we discuss how they were able to effectively implement ServiceNow APM and how it has positively affected the way that HealthPartners understands and mana...
I am working on behalf of our Major Incident process manager to find customer/contacts with experience in use of On-Call product. We are actively working in lower environments to build our solution, with some hurdles to cross relating legacy solution...
