Current.Update() in a OOTB Before type Business Rule of Major Issue Management application

[jmmatas]

Hello devs, 

I encountered an Current.Update() in a Out of the Box Before type Bussiness rule (named MIM Candidate to Case) of the Major Issue Management application: 

Is this code correct? I was told that Current.Update() in a Before BR can cause errors. 

Regards

[Ankur Bawiskar · Accepted solution]

@jmmatas 

yes it's an OOTB business rule and has current.update() in before business rule.

This is not best practice which ServiceNow tells but you will find a lot of components which are OOTB which don't follow these best practices.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[JenniferRah]

We're on Xanadu, and so is my PDI.

[jmmatas]

It seems then that was fixed in Xanadu version already. 

[jmmatas]

Apologies, there is a typo in the plugin. The correct one is Major Issues Management. 

[JenniferRah]

Ah! That makes more sense. I don't have that one installed. 🙂

[Devi D]

@jmmatas  Using current. Update() inside a "Before business rule" like in the example shown , is not recommended and can cause issues.

if you need to make changes to the record before its saved , just use current.setValue() , so that snow will save those changes automatically ..

disadvantages of using current .update is 

it will make recursive updates , duplicate writes and it can also negatively impact performance.