Universal App Connector in Robotic Process Automation(RPA)

[Community Alums]

Hola Community,

Universal App Connector(UAC) is used to record automations on Windows, Java, and web applications using Robotic Process Automation(RPA) Desktop Design Studio.

Here is a video to understand how we can implement UAC in RPA in ServiceNow.

Please mark this article if it helped you.

Cheers,

Hardit Singh

[Laura_Martinez]

Hi Hardit,

Thanks for the video, was very interesting, I have a question, I don't have the UAC available in my studio, neither in the plugins:

I've verified in RPA Hub, and is installed:

Also, I've upgraded the studio to the last version 4.1.1, but still doesn't appear.

Do you know how I can solve this?

[Community Alums]

Hi Laura,

Have you upgraded your servicenow instance to Utah?

Please mark this comment as Helpful if it helped you.

Cheers,

Hardit Singh

[Laura_Martinez]

Yes, my instance is Utah

[Hardit Singh]

Hi @Laura_Martinez  

I see Windows and Chromium connectors in your screenshot. You might have to uninstall and re-install latest version of Desktop App. Let me know if that worked for you.

Ideally it should have brought in UAC automatically. Since, it has not re-installation should work.

Please mark this comment as Helpful if it helped you.

Cheers,

Hardit Singh

[Laura_Martinez]

Hi Hardit,

It works, thanks for your help 🙂