Very useful article. NOTE: this public Now Assist Overview is kept up to date with the Assist Consumed by skills and agents. The current version was effective 10-Sep-2025.
@Guilherme B one point of clarification - Now Assist for Virtual Agent with AI Search is available to all requestors under the AI Starter Pack licensing.
To check the current build of your PDI, go to [instance name].service-now.com/stats.do and look at the Build tag.
If your build is not "patch1" or greater, log in to your developer.servicenow.com account, click on your initials on the upper left and ...
