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Hi All n Experts Just a Brainstorming and input i am looking from AI Experts. Scenario:ServiceNow is the ITSM Solution used by Customer. 2 weeks back ServiceNow Released MCP Server on ServiceNow Itself. Few Months Back Customer Built In House MCP us...
Hi All We have a Situation where - We expect a Given Topic should not be Shown in VA but Its Showing. Example - User Wrote : Bitlocker Recovery ... VA showing Topic Named - Password Reset.. When Checked NLU Logs we see INTENT is there and also Entit...
Hi All Need some idea/Features if Available. Scenario: Need to Develop VA Topics which will use LLM not NLU (Now Assist n VA). Team of Developer will do this. Let Say D1- Developer1D2 - Developer2 How Can we control the Assist Consumption Developer ...
