User Activity

With the initial version of API Insights, released in September of 2024, we created experiences for a CMDB administrator and an architect (software/enterprise).  Let's review the activities each can perform in the API Insights workspace.   CMDB Admin...
The API Service Graph Connector for AWS API Gateway has been released into the innovation lab to get early feedback on the data mappings and relationships into the CMDB.  AWS API Gateway has two sets of API inventory.  REST APIs are gathered with one...
API Insights consists of two primary capabilities.  The first is a set of integrations to populate the CMDB data model for APIs in a normalized manner.  The second is a workspace for viewing the inventory and interacting with the data to make decisio...
API Insights brings together your organization's API data with the power of the ServiceNow® platform, offering a centralized API inventory to facilitate various lifecycle and management activities.    Let's also understand what API Insights is not.  ...
In this ~37 minute video I walk through how to create a data integration using the IRE and IntegrationHub-ETL, the same tools used by the Service Graph Connector team to make CMDB integrations.  Support for non-CMDB tables became available in the Uta...