Building Agentic flows that can understand documents and images with the Document and Visual Insights AI Agent - A User Guide   Overview   Unstructured inputs often introduce bottlenecks in enterprise workflows. While AI Agents in ServiceNow primaril...

ServiceNow Vision AI agents are coming!   What is a Vision AI agent?   A Vision AI Agent is a new type of AI Agent that enables customers to automate tasks that depend on visual understanding of screens or real-world environments. These agents take v...

  Vancouver Task Intelligence for ITSM is a new application in the Vancouver release.   Task Intelligence for ITSM highlights for the Vancouver release Define an incident prediction model's purpose, set its prediction preferences and behavior, tra...

    Check out the AI & Intelligence forum to get the best content about ServiceNow's AI products! As of the Vancouver release Table of contents: Getting StartedTask Intelligence and other solutions Limitations Implementation & Troubleshooting   Ge...

   Resolve CSM cases faster with Artificial Intelligence   Reviewing and resolving issues can be a highly manual and time-consuming activity. This holds agents back and delays value to internal or external customers. Artificial Intelligence can unde...