What is AI Gateway? AI Gateway is ServiceNow's governance and control layer for MCP (Model Context Protocol) servers in AI Control Tower. It gives AI Stewards and Product Owners the tools to discover, approve, configure, and monitor MCP serve...

  What is this update? ServiceNow's third-party model provider integrations now support new model versions from Microsoft Azure OpenAI and Anthropic Claude via AWS, released March 12, 2026. Customers are not automatically migrated — this article ex...

  What is AI Gateway? AI Gateway is ServiceNow's centralized control point for governing, securing, and observing cross-platform AI agent operations. It sits between your agent builder applications and the external resources they connect to, inter...

  What is AI Gateway? AI Gateway is ServiceNow's governance layer for AI agent connections. As enterprises deploy AI agents across platforms — building in AI Agent Studio, Microsoft Copilot Studio, AWS Bedrock, Google Vertex AI, and others — those...

   Quick Overview AI Gateway is the centralized governance layer within AI Control Tower for all MCP server connections across agent platforms. This FAQ covers everything from getting started and key concepts to security, compliance, and using AI G...