Season 2   After a short break, The Update Set is back and this time, it’s a double episode covering two months of news, tooling, and community highlights. There’s a lot packed into this one, but a few themes stand out: stronger community recognit...

ServiceNow is kicking off something new with Developer Passport, a week-long series of live streams focused on developer features in each release. Replacing the old TechNow format, this approach gives more time to go deep on specific capabilities—and...

  If you’ve been building with Build Agent since the early days, you’ve probably felt it too: things just work differently now. With the Q4 2025 release, Build Agent picked up some cool new features... and it’s gotten a lot smarter about how it work...

Welcome to 2026! After our holiday break, we started the year's first Second Breakfast livestream with a project that began during the early days of the pandemic: turning the Garden Now IoT project into a real community garden for ServiceNow fans ...

  As ServiceNow developers, we've all seen the temptation to drop a sys_id directly into a business rule for assignment logic. It works... until it doesn’t.   In this episode of Did You Know: Best Practices, Shamma Negi walks us through the dangers ...