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Forum Posts

Multi-factor authentication with Email

Hi, As an admin, I want to make Multi-factor authentication with Email available for all users in our instance. I've read Multi-factor authentication with Email and Configure Email as MFA factor and tested using a test non-admin user account but the ...

ChrisF7 by Tera Contributor
  • 179 Views
  • 3 replies
  • 0 helpfuls

Adding a condition in change request

Hello All,I want to add a condition in the change request in case CI field is selected as Unknow, user will get a link to open a request to get the CI added.He will able to move further only in case he creates a request and request is linked to the c...

KamanaM by Mega Contributor
  • 622 Views
  • 2 replies
  • 0 helpfuls

Dashboard interactive filter checkbox is not showing/

 Hi Team We have an issue with dashboard interactive filters checkbox. when we click on elements usually it use to show the checkboxes as showing in first picture and some times it doesnt work which is shown in next picture  and currently it is not s...

AbinC_1-1758105338001.png AbinC_2-1758105346228.png
AbinC by Tera Contributor
  • 151 Views
  • 2 replies
  • 0 helpfuls

Resolved! My instance is not showing

Hi Team,Request your help retrieving my instance as all my learning is saved in it My dev/training instance is not showing.I have my instance extended .However when i open the instance it says site cannot be reached.please take a look at belowlink ht...

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spp02125 by Giga Contributor
  • 579 Views
  • 10 replies
  • 1 helpfuls

Service bridge change bonding

We have implemented Incident and Request bonding using Service Bridge (SB). Want to get views from community whether SB offers change bonding as an OOB functionality or not. Not able to find SB as a product or a board.

How To use React in Service Now ?

Hii Community, I want to know more about How can we use React in service now , as there is git repo GitHub - elinsoftware/servicenow-react-app: React app boilerplate pre-configured for ServiceNow deployment.  I followed, but it is not rendering React...

Prakash53 by Tera Contributor
  • 323 Views
  • 1 replies
  • 0 helpfuls

Impact of changing Class Dependency

Hello,I'm looking to change the Identification Rule of a custom class, and I want to change the class dependency from dependent to independent. This custom class is a child of the Application (cmdb_ci_appl) class, and currently inherits the Applicati...

JakePowers by Tera Contributor
  • 250 Views
  • 3 replies
  • 0 helpfuls

Platform Analytics Dashboard - Not saving

Hi, error message while saving Platform Analytics Dashboard. 1-Added description & save click is throwing error "Your dashboard could not be saved", however saving the description.2-Marked as Certified & save click is throwing error "Your dashboard c...

BHIM RAO2 by Tera Expert
  • 2311 Views
  • 6 replies
  • 5 helpfuls

Resolved! Cloned sctask not populating all the variables

Hello , Iam facing a scenario wherein Cloned sctask not populating all the variables , Instead it is populating only few , when deep diven , I found out that its populating the variables which are marked as Global = True , Please suggest any solution...

Jyo7 by Tera Contributor
  • 421 Views
  • 4 replies
  • 0 helpfuls