Join us for the ServiceNow tech community meetup in Wrocław. There are going to be 2 sessions, 3 roundtables and networking.   This event is designed mainly for technical people and people working closely with the platform. It is an opportunity to exchange experiences, build the community and support technical discussions - from Developers for Developers! Agenda   16:00 - 16:30 Attendees Registration 16:30 - 17:00 Networking & Welcome 17:00- 17:45 Lessons learnt How to move from custom discovery to close to OTTB Multisource CMDB Overwritten attributes, flipping statuses, lack of documentation, and limited trust with data. Sounds familiar? Let us guide you through the exciting world of CMDB. Marta Stangret @ Volvo Group   17:45- 18:30 Lessons learnt Automated Cloud Service Modelling based on Tags Imagine a world of orphan VM’s where you don’t know who is the owner, when it’s difficult to understand which service is it working for. Yeah we were there we will share the lessons leant from this journey. Joanna Węgrzynowska @ Volvo Group       18:30 - 18:45 Break 18:45- 19:15 Lessons learnt Reflections on my journey to CMDB excellence   Having spent over 20 years leading Configuration Management for multi-national organisations, Iain gives his perspective on his successes (and failures) in his eternal quest for the perfect CMDB.     Iain Moone @  Warner Brothers Discovery       19:15- 19:30 break 19:30 - 20:30 Roundtables   How to Get Started with CMDB. Newbie Experiences. Walk and Run in CMDB. What's next? From CMDB to CSDM – My Path to Excellence * The number of places is limited to the size of the room. First come, first served. You can sign up for roundtables at the reception on the day of the meetup.   20:30- 23:00 Community Beer @ still under confirmation 😉 ... View more

  Hi everyone,   A huge thank you to all who joined us at ServiceNow Meetup #5 in Poznań! It was great to see so much energy and engagement around the topic of Strategic Portfolio Management (SPM). The discussions, questions, and knowledge-sharing made this edition truly stand out.   Special thanks to our amazing speakers for delivering thought-provoking and practical sessions:     •    Agnieszka Kozłowska & Mikołaj Szymański – SPOC     •    Karol Glamowski – GSK Poland     •    Piotr Adrych – EUROCLEAR   Your contributions helped turn ideas into real inspiration.   🚀 What’s next? Join us for the upcoming editions of the ServiceNow Community Meetup series:     •    #6 | Katowice – 29 May 2025 @ ING HUBS POLAND     •    #7 | Wrocław – September 2025 @ VOLVO IT     •    #8 | Warsaw – October 2025 @ TBA   Let’s keep building the community – see you soon! ... View more

Dear SNUG Community, On June 17, we will host a free 30-minute webinar on optimizing your IT asset lifecycle with ServiceNow ITAM. We welcome professionals involved in IT operations, strategy, and service management who are responsible for managing IT assets, ensuring compliance, and optimizing costs.   Join us between 10:30 and 11:00 a.m. to: Discover how ServiceNow ITAM can give you control over every stage of the asset lifecycle. Learn practical strategies to optimize asset performance and ensure secure, compliant asset management. See how ServiceNow ITAM supports strategic planning by integrating with Strategic Portfolio Management, Enterprise Architecture, and IT Operations Management. Interested but cannot attend the live event? Register anyway! The session will be recorded and shared exclusively with registrants. Register now at: https://events.teams.microsoft.com/event/c6fc4ea0-c5a2-4f80-b252-e05439c130ba@b4fd05d4-5fa8-4fab-9224-7cd07c1d16cb    Speaker: András Cseke, ServiceNow Certified ITSM/ITAM Consultant at Capture Group Language: English   We hope to see you at the webinar. ... View more

Hello SNUG Members!   I hope to see you at Knowledge 2025- our largest event of the year!   Join us May 6-8 at The Venetian Las Vegas for three days of unforgettable insights, training, and networking! There will be over 800 content-packed breakouts and sessions, pre-conference technical training (Now Learning), CreatorCon, and more.   Check out Event Highlights, Agenda-at-a-glance, and Agenda Builder to learn more. The closing party will be at the SPHERE and feature Gwen Stefani and Leon Bridges!   It’s not too late to register to attend.   We look forward to welcoming the SNUG community in the community area on the Expo floor! Grab your SNUG ribbon! Take part in CreatorCon Learn about ways to engage with the SNUGs! Looking to find the most coveted giveaways at Knowledge 2025? If you want one, you will have to hunt for one! For the FOURTH year, we have the SNUG glass “orb” treasure hunt!   Read about  The Treasure Hunters of Block Island in The New York Times article or see the video on CBS News! The owner of the Glass Station Studio and Gallery in Rhode Island started the “Glass Float Project” collection craze by creating and hiding glass “orbs” throughout Block Island for people to find and collect. Join us at Knowledge again this year to participate in the Treasure Hunt! We will be hiding 3 ServiceNow green orbs each day and the special multi-colored orb on the last day of the conference.   Please visit me in the community area of the Expo if you attend! I enjoy meeting SNUG members to get your first-hand feedback and ideas. We will be scanning participants who are interested in participating at SNUG events (hosting, presenting, participating as a Leader) and will follow-up with everyone who is interested following the conference.   Have questions? You can find help at the Events Help Center.   I hope to see you there!   Tracy O’Brien ServiceNow ... View more

Hello ServiceNow community Poland!   Only a few weeks left until the next ServiceNow Community Meetup – this time in Poznań! Date: April 15, 2025 (Tuesday) | 17:00 Location: +jeden coworking (1st floor), ul. Za Bramką 1, Poznań   This meetup will focus on lessons learned from real-world implementations: SPM Resource Plan Migration to Resource Assignment – Insights from SPOC Leveraging SPM & EAP for seamless workflow – A case study from GSK Poland Implementing an Integrated Resource Management Platform – Experience from Euroclear There will be a break with pizza and drinks, followed by more networking at ORZO Poznań. Free entrance as usual. Please make sure to register to secure your spot.   More info, registration and detailed agenda available on meetup page: https://servicenowmeetup2.conrego.app/5-poznan   Join us for knowledge sharing and great discussions.   See you in Poznań! Marcin & Michał & Patryk ... View more