Hi and welcome to our newly created Community Central Hub! This is your go-to resource to find out what's happening in our ServiceNow Community, from our updates to best practices on maximizing your overall experience here. We will also be buildi...
We are getting ready to implement Known Errors, and I'm trying to find out some out of the box features. When you publish a known error, is it defaulted to be visible to only IT Support, or to everyone?
I've found incorrect informations in the Knowledge Check (Module 5) presented in the "ServiceNow Administration Fundamentals: Participant Guide" comparing with the video course info.How can I report this issue?Please, find attachments bellow to bette...
I'm trying to get an onChange client script to examine a group of fields and if ANY of them is blank (have them setup to auto-fill from a table), then I want a checkbox to evaluate to true. Here's what I have but it is not working. Any help/pointer...
Hi Experts, I have requirement when the RITM is created, Then the RITM record should include the ability to associate it with one or more Stories, Demands, Projects, or Change Requests. The reviewer should be able to do one of the following directly...
We are moving away from Zendesk to ServiceNow for ITSM. I would appreciate any direction on how to identify items for the Service Catalogue. Currently we have none in zendesk, but we use Adaxes for Self Service options where most requests are for App...
Hello @Servicenow I am unable to login to community via laptop. It displays a message as Authentication Unsuccessful. Recently I migrated all the achievements and profile information from company ID to personal Gmail account. Since then I am unable t...
Can anyone please help me to understand how we can import XML in ATF Test Step?Do we have any wayout to do do. I was trying with Run Server Side Script but that also didnt worked for me.Please help me for this
Dear All,I have completed my ServiceNow CSA exam fundamentals , I also see that I have unlocked my eligibility to receive the CSA exam voucher, I went to my profile I don't see any my voucher section under my profile in order to receive the CSA exam ...
I'm logging in, using my environment, opening requests and whatnot on a daily basis. However, every day when I go to login and use it it's in a hibernating state. Anyone else experiencing this? Anything I can do to assist here without a full rebuild?
Dear Team, We are on ServiceNow On-Prem instance with 3 App servers and total 15 nodes across the servers. We have seen slowness while accessing ServiceNow application. Please refer to below details;OS Version : NAME="Red Hat Enterprise Linux"VERSION...
I'm looking for guidance and best practice here from the ServiceNow community. My team supports SNOW operations in the company. often times, they receive a generic request to build Forms or Workflows in Service Now without providing clear requirement...
Hi everyone,I’m looking for some guidance from the ServiceNow community.I was recently selected for the RiseUp with ServiceNow program, but my offer was rescinded because I hold an active mainline certification. I completely respect the eligibility c...
Hi everyone,I am currently working on a custom GRC workspace (mygrc) and I am trying to set up a specific Tasks Page Configuration for it.Current State:My custom workspace is currently pointing to the Compliance Workspace task page configuration.I ne...
“When a P1 Incident is created, how will you automatically create a Problem record and notify the user on the Incident form?”
Hello everyone!I'm happy to announce that I've officially passed my ServiceNow Certified System Administrator (CSA) exam. I was honestly surprised and delighted to learn I answered 59 out of the 60 questions correctly, and I wanted to share the exact...
